Technical Trainer - C&M Job Family

Job Summary The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the employees. Provides quality, timely and innovative training curriculum, including but not limited to: Safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also makes final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed. Technical Trainer 1: Essential Functions Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities. Integrates classroom training, hands‑on practice and simulation, and on the job training (OJT) events that maximize student learning. Delivers training initiatives that provide practical in‑field experience for employees to build employees mastery. Identifies and recommends classroom and hands‑on training activity improvements while working with curriculum team to continually improve training activities. Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines. Provides training recommendation to governance process. Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands‑on competency. Manages & directs the work of trainees while in training courses. Promotes a safe work environment by actively participating in all aspects of employee safety program and supports our interdependent safety culture by ensuring the safety of co‑workers. Technical Trainer 2: Essential Functions Independently provides learning activities for more complex courses to improve student knowledge. Oversees training of Trainer 1. Implements/trains learning initiatives that provide practical in‑field experience for employees. Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions. Partners with operations management to identify training needs and delivers programs to ensure compliance. Identifies needs and participates with Gas Standard reviews within operations. Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses. Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches. Technical Trainer 3: Essential Functions Leads learning events that build student knowledge and skill with a primary focus on gas activities. Directs classroom training, hands‑on practice and simulation, and on‑the‑job training (OJT) events that maximize student learning. Implements/trains learning initiatives that provide practical in‑field experience for employees. Leads a Training governance program. Subject matter expert for curriculum development. Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge. Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches. Senior Technical Trainer: Essential Functions Manages classroom training, hands‑on practice and simulation to maximize student learning. Conducts skill evaluations for Trainer 1, 2 & 3 positions. Mentors trainers and assists them in their development. Represents technical training by delivering presentations at industry sponsored events. Leads strategic discussion with key business partners regarding annual training work plan. Subject matter expert to assist with curriculum development and gas standards reviews and updates. Testifies in arbitrations, depositions, and court cases as needed. Required Qualifications – Technical Trainer 1 1+ years of experience in the gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel. Experience delivering effective technical training programs. Excellent communications, presentation, interpersonal skills. Knowledge of PC applications/skills. Estimated travel up to 20%. Driver License: Valid and in State. Required Qualifications – Technical Trainer 2 3+ years of experience in the gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel. Experience delivering effective technical training & evaluation programs. Knowledge of maintenance and operating procedures and processes used in the programs assigned. Excellent communications, presentation, interpersonal skills. Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.). Estimated travel up to 20%. Driver License: Valid and in State. Required Qualifications – Technical Trainer 3 5+ years of experience in the natural gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel. Extensive experience delivering effective technical training & evaluation programs. Previous experience as a facilitator for various sized groups. Excellent communications, presentation, interpersonal skills. Knowledge of PC applications/skills. Knowledge of maintenance and operating procedures and processes used in the programs assigned. Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.). Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned. Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.). Knowledge of Collective Bargaining Unit Agreement (where applicable). Driver License: Valid and in State. Estimated travel up to 20%. Required Qualifications – Senior Technical Trainer 8+ years of experience in the natural gas utility industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel. Extensive experience delivering effective technical training to multiple levels of the organization. Expert understanding of adult learning methods. Demonstrated mastery of competencies for the Senior Trainer level position. Excellent facilitation skills for various sized groups. Subject matter expert for technical expertise in related discipline. Demonstrated ability to develop and leverage relationships within and across work groups to achieve results. Advanced understanding of State/Federal gas pipeline regulations. Excellent communications, presentation, interpersonal skills. Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.). Knowledge of Collective Bargaining Unit Agreement (where applicable). Estimated travel up to 20%. Driver License: Valid and in State. Preferred Additional Qualifications Bachelor's Degree. Salary Range Technical Trainer 1: $69,900.00 – $105,000.00 USD Technical Trainer 2: $82,200.00 – $123,200.00 USD Technical Trainer 3: $96,600.00 – $144,900.00 USD Senior Technical Trainer: $96,600.00 – $144,900.00 USD Work Authorization Authorized to work in the United States without requiring sponsorship. Safety Statement Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co‑workers. Stay focused on the task at hand and promote productivity through good work habits. E-Verify NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. Equal Employment Opportunity NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may be considered for other job opportunities. ADA Accommodations If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr