Licensed Massage Therapist

Massage Therapist Position at OKANA Resort and Indoor WaterParkOKANA Resort & Indoor Water Park offers exceptional career opportunities. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.The Massage Therapist is an integral member of the Spa team, responsible for performing professional, high-quality massages and body treatments, ensuring the highest standards of service. The role is to assess clients' needs and provide treatment plans to promote relaxation, reduce stress, alleviate pain, and improve overall well-being. This individual is part of a customer facing team of health and wellness professionals who work collaboratively to ensure all client satisfaction and build loyalty for resort guests and local residents. The OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.Qualifications:Valid massage therapy license or certification in accordance with local/state regulations.Proficiency in various massage therapy techniques.Previous experience as a massage therapist; preferably in a Day Spa environment.Excellent communication skills; able to speak, read, & write English; able to discuss with clients and provide clear explanations of service.Personable, customer-centric attitude; providing a friendly and professional demeanor to build client trust & loyalty.Listening skills to understand client needs/requests and ensure a positive experiencePerformance Standards:PEOPLE: Interact with people according to Pyramid Global Hospitality's values, which are centered around putting associates first. Instill a servant culture which is focused upon partnering and supporting all members of the team.CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.SAFETY AND SECURITY: Follow the hotel's recommended safety, security and emergency procedures; follows hotel procedures for key control, lifting heavy objects and/or using chemicals; reports potential security risks and hazardous conditions to management.Essential Functions:Constantly. Maintain clean and organized work area.Frequently. Complete other duties as assigned by supervisor.Constantly. Coordinate, organize and carry out massage services.Constantly. Demonstrate exceptional customer service skills, be personable and helpful to clients.Constantly. Demonstrate full knowledge of use and maintenance of spa facility and services offered.Physical Requirements:SITTING: Occasionally.STANDING/WALKING: Constantly.CROUCHING (BEND AT KNEES): Frequently.KNEELING/CRAWLING: Rarely.STOOPING (BEND AT WAIST): Constantly.TWISTING (KNEES/WAIST/NECK): Occasionally.LEG/FOOT USE: Constantly.REACHING (OVERHEAD/EXTENSION): Occasionally.HANDLING/GRASPING: Constantly. Handling of supplies, products, etc.FINGERING/FEELING: Constantly.PUSHING/PULLING/LIFTING: Occasionally.Use of Senses:TALKING IN PERSON: Constantly. With guests, public and team members.TALKING ON TELEPHONE: Occasionally. With guests, public and team members.OTHER SPEECH REQUIREMENTS: Rarely.HEARING IN PERSON: Constantly. With guests, public and team members.HEARING ON TELEPHONE: Occasionally. With guests, public and team members.OTHER HEARING REQUIREMENTS: Rarely.NEAR VISION: Constantly. Corrected to 20/40.FAR VISION: Constantly. Corrected to 20/40.DEPTH PERCEPTION: Constantly.COLOR VISION: Occasionally.FULL FIELD VISION: Constantly.SMELL: Constantly. Detect potential hazards and odors.Mental Requirements:INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS: Constantly. Professionally deal with difficult situations/people. Teaching skills and techniques.DEADLINES/SHIFT WORK/OVERTIME: Occasionally. Adjust to schedule changes and cover shifts on short notice.FLEXIBILITY: Frequently. Need to work a variety of hours.PACE: Rarely.HIGHLY REPETITIVE WORK: Constantly.ATTENTION TO DETAIL: Constantly.OTHER PSYCHOLOGICAL DEMANDS: Frequently. Must be able to handle unhappy guests/clients.Environmental Setting:SAFETY REQUIREMENTS (I.E., CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. Adhere to safety standards and procedures. Maintain security of program participants.EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Constantly.OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Rarely.Compensation:$ - $Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pyramid Global Hospitality