Seasonal Chef Instructor, Savory (Sur La Table)

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind‑the‑scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Job Duties and Responsibilities Models and directs employees to ensure customer service standards are met. Delivers an exceptional cooking class experience at every class using recipes and game plans provided. Stays informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary. Ensures high standards of sanitation and cleanliness are maintained throughout the experience. Keeps work area and guest areas clean and organized. Ensures all food items are cooked and served at the correct temperature and under sanitary conditions. Works as part of a high‑performing team to achieve the store’s sales plan and strive to achieve individual and/or class sales goals. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed. Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef. Seeks opportunities to increase cooking class and retail sales. Records time worked accurately and according to SLT policy. Anticipates and solves problems by taking decisive action and following up with the Resident Chef. Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office. May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water, and other beverages to prepare cocktails and other drinks. Additional responsibilities as assigned by Resident Chef. Essential Functions Ability to communicate verbally and work cooperatively with employees and customers. Ability to remain in a stationary position for up to 3 hours at a time. Ability to move about the workplace coaching and directing employees and/or class participants or while selling to customers. Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose. Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment. Ability to use hands to seize, hold, grasp, turn, or otherwise chop, whisk, slice, stir, juice and/or demonstrate other techniques. Ability to work a varied schedule in order to teach classes at different times of the day, week and year. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. Regular and predictable attendance. Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs. Environmental conditions: working with an open flame and/or other heating units, and exposure to variation in kitchen temperature. Experience and Required Qualifications 1-2 years of kitchen operations experience. Culinary degree in Pastry or equivalent experience considered in lieu of degree. Demonstrated successful teaching and training experience. Valid Food Handlers and/or Food Managers Certification. Must be at least 21 years old. Familiarity with MS Office Suite (Word, Excel, Outlook). Proven ability to drive sales and motivate teams. Proven communication skills. Sur La Table Core Competencies for Everyone Focus on the Customer: You inspire and delight your customers. Be Genuine: Your communication style is respectful, effective and sincere. Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action. Take Ownership: You are committed, responsible and provide solutions. Achieve Results: You meet and exceed goals and expectations. Pay Range $19 - $20.21 per hour The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [emailprotected]. It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [emailprotected]. #J-18808-Ljbffr