Engineer

ISP Engineer IIIThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Do you have a strong technical background and thrive in complex network environments? Spectrum is seeking an ISP Engineer III to deliver high-quality signals and support critical infrastructure across headend and data centers. You will play a key role in maintaining, installing, and troubleshooting optical and electrical connections that keep Spectrum's networks running smoothly. Your expertise ensures uninterrupted service and strengthens our network reliability.How You'll Make an ImpactGuide Inside Plant teams in troubleshooting and maintaining network elements to support Spectrum's revenue-generating networksDeliver and maintain off-air, satellite, and digital transport signals using optical and electrical interfaces, including coaxial, fiber optic, and Ethernet cablesInstall, operate, and remediate headend equipment, performing root cause analysis and break-fix solutionsConduct facility inspections and ensure cabling, equipment installation, power and cooling comply with Spectrum standardsMonitor network services for quality assurance and resolve advanced technical issues through detailed problem diagnosisCollaborate with vendors and stakeholders to design, install, and maintain critical ISP infrastructureLead projects involving network planning, configuration, and optimization, often serving as a project team leadWorking ConditionsWork in a 24x7 fast-paced environmentExposure to continuous moderate noiseWork and travel in inclement weatherWork all hours, day or nightWork performed near power facilities and electricityAbility to work while standing 50 - 70% of the timeAbility to safely lift up to 50lbs. individually or with assistanceWhat You'll Bring to SpectrumRequired QualificationsEducationBachelor's Degree in Electronics, Technology or Sciences or equivalent work experience (6 years)NCTI Fiber Installation & Activation Course, Valid SCTE BTCS Certification, NCTI Fiber Testing & Maintenance Course or NCTI Master Technician Certification, and SCTE DVEPExperience6+ years of Headend Technician, network implementation or electronics work experienceSkillsKnowledge of related industry specifications and standards IEEE, ANSI, Physical Media/CablingAdvanced understanding of being an individual contributor within operations team and working to achieve team and organizational goals. Ability to work collaboratively with cross-functional teams to solve complex issues.Advanced knowledge of Fiber test equipment – OTDR, OSAAdvanced knowledge of RF Signal DeliveryAdvanced knowledge in TCP/IP and the OSI ModelIntermediate knowledge of network devices; routing and switching hardwareBasic Working knowledge of optical networking equipmentAdvanced knowledge of Critical infrastructure – HVAC, Generators, DC Plants and invertersAdvanced operational knowledge of DOCSIS architecture and capacity managementAdvanced knowledge in using ticketing and software tools to support the current operationsAdvanced knowledge of application/network designing software, such as Microsoft VisioAdvanced knowledge of existing Charter Application/Network data sources, such as InCURIntermediate Knowledge in IPv4 and IPv6 IP AddressingIntermediate operational knowledge of Video/VOD/SDV Delivery systems including controllers, content acquisition.Advanced knowledge of ISP PlaybookAdvanced skills in methodical, logical and process driven troubleshooting.Advanced knowledge of HFC design and operational experienceAdvanced Knowledge of Microwave CARS band and IP transport radios and their performanceAdvanced understanding of how to measure, detect, and record voltage, amperage, and resistanceDemonstrates effective communication skills, both verbal and written.Must demonstrate the ability to adapt and change to ensure the successes of the businessAbility to use personal computer, software applications, handheld devices and applicationsAbility to differentiate between different sizes and colors of wiresAbility to work with small components and wires to make cable connections within tight spaces by bending, reaching, and twistingAbility to use the following hand tools: electric drills, hammers, wrenches, screwdriversAbility to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment)Ability to read system layouts from blue prints, system maps, and measure distances by using tapes or other measuring devicesAbility to operate appropriate computer or test equipment associated with positionAbility to prioritize and organize effectively and work independentlyKnowledge of basic mathematics and electronicsProficient Knowledge of Hybrid Fiber Coax and DOCSIS/CMTSProficient Knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologiesDemonstrate proficiency in the use of a computer to compile databases, create documents and interact with various GUI based interfacesDemonstrate proficiency in design, installation and maintenance of critical systemsDemonstrate extensive knowledge of network test equipmentExtensive knowledge in local and wide area networking communicationsExtensive knowledge of support systems for network management and element management systemsValid driver's license with satisfactory driving record within Company required standardsPreferred QualificationsEducationValid certifications pertaining to critical facility infrastructure and Optical TransportSkillsAbility to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool beltsAbility to perform job from high places (roofs)Proficient Knowledge of company products and servicesProficient Knowledge of National Electric Code and National Electric Safety CodeProficient knowledge of video networking, IP networking, DOCSIS, SDV, VOD, and linearProficient knowledge of Hybrid Fiber Coax and DOCSIS/CMTSProficient knowledge of Transport Technologies CWDM, DWDM, SONET, T1, Ethernet and wireless technologies)Advanced understanding of advanced video networking, IP networking, and DOCSISProficient knowledge in local and wide area networking communicationsBasic Linux and server understandingOperating knowledge of emergency alert systemsProject Management experienceManagement or Leadership experienceHere, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $86,000.00 and $182,900.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to