Desktop Installation Technician
Career Listings
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Tuition assistance
- Vision insurance
Responsibilities:
- Install, configure, and upgrade desktop computers, laptops, printers, and other peripherals.
- Install and configure operating systems (primarily Windows) and various software applications.
- Troubleshoot and resolve hardware and software issues in a timely manner.
- Perform network troubleshooting and connectivity support.
- Provide technical support and training to end-users.
- Document all work performed in our help desk ticketing system.
- Maintain an inventory of all IT assets.
- Assist with the setup of new workstations.
- Must possess an active DoD Top Secret/SCI security clearance.
- Proven experience as a Desktop Support Engineer, IT Technician, or similar role.
- Strong knowledge of computer hardware, software, and peripherals.
- Experience with installing internal computer components (e.g., RAM, hard drives, video cards) and their corresponding drivers.
- Experience with KVM switches and setting up multi-monitor configurations.
- Experience with Windows operating systems (Windows 10, Windows 11).
- Familiarity with basic network protocols (TCP/IP, DHCP, DNS).
Vacancy posted 18 days ago
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