Electrical Service Engineer (Entry Level) Minneapolis MN

This entry-level position involves providing field service support for laboratory diagnostic systems across a geographic territory. Responsibilities include installing, maintaining, and repairing instruments; responding to customer needs; generating service revenue; and managing spare parts inventory. The role requires up to 50% travel, on-call rotations, and ability to work independently with remote customers.

Responsibilities

• Respond to service requests and perform installations, maintenance, upgrades, and repairs on laboratory instruments
• Generate revenue by collaborating with teams on billable service offerings like preventive maintenance
• Communicate with customers about completed work and follow-up plans
• Maintain spare parts inventory, company vehicle, and assigned equipment in good condition
• Document customer complaints and participate in weekend/holiday on-call support rotation

Requirements

• Bachelor's degree in Engineering, Electronic Technology, Computer Science, or Biomedical discipline
• Understanding of electronics, electro-mechanical devices, PLCs, and pneumatics
• Intermediate knowledge of information systems networking architecture design and setup
• Intermediate understanding of computer software operating systems
• Valid state-issued Real ID driver's license with at least 3 years driving history
• Ability to lift 30-40 lb objects and perform repeated fine motor tasks
• Ability to travel up to 50% of time and participate in on-call rotation