Beauty Advisor - Jo Malone

Overview Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all‑channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. Job Summary Under direction from the Cosmetics Selling Manager, the Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor line sales volumes, establishing and maintaining customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures. Additionally, the Beauty Advisor will focus on in‑house training programs, pre‑booked facial consultation events, and maintaining a properly merchandised counter while proficiently closing the retail sale. Utilizing Saks Fifth Avenue's clienteling system, the Beauty Advisor is responsible for driving their own business and creating their own success. Responsibilities Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank) Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily and monthly sales goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative. Maintain a positive image as a liaison between Saks Fifth Avenue and your designated Account Executive. Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business. Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer. Maintain counter standards by ensuring a clean, tidy and welcoming selling area. Requirements Minimum 1 year retail experience, preferably in a customer‑focused, cosmetics environment. Previously demonstrated successful sales experience, exceeding quota. Ability to work well in a fast‑paced, team‑oriented environment that requires a high degree of multi‑tasking with minimal supervision. Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue. Focus on attention to detail, taking initiative, and working in a positive working environment. Ability to work well with others, as well as the ability to work independently to drive a successful business. Demonstrate sound business judgment and organizational ability. Demonstrate professional make‑up and treatment consultation and application. Benefits Opportunity to work in an innovative environment with a company experiencing transformational growth. Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental). An amazing employee discount. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience and other job‑related factors. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)