SHIFT SUPERVISOR (ON CALL)

Position Overview Shift Supervisor – Immediate opening at the IBM Learning Center, 20 Old Post Road, Armonk, NY 10504. At present, online applications only. This is an on‑call position with a flexible schedule that may vary based on business needs. Successful candidates will be interviewed for more details. Core Responsibilities Direct the activities of associates during a specific shift and ensure job expectations are completed while maintaining policy and procedure. Provide training and create work schedules for the shift. Evaluate performance, reward high performers, and discipline employees who fail to meet reasonable standards. Prepare production or sales reports for management and ensure the unit meets expectations for quality, productivity, and safety. Act as the contact person for employees with complaints or requests for time off. Serve as a mentor, develop employees, and encourage workers to set goals and strive for advancement within the organization. Perform other duties as assigned. Requirements Previous supervisory and service experience required. Ability to perform essential functions with or without reasonable accommodation. Fluency in English; additional languages may be required. Background screening may be required for certain positions (Florida Level 2). Compensation and Benefits Fixed pay rate: $27.00 per hour. Internal employee referral bonus available. Free meals, uniforms, and laundering service at select locations. Retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits including critical illness, accident, hospital indemnity, legal services, choice auto and home program. Full‑time positions: medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs). Paid and unpaid time‑off benefits in accordance with applicable federal, state, and local laws. (Additional information available for Washington State, Maryland, or remote positions). EEO and Disability Statement Compass Group is an equal‑opportunity employer committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to protected classifications. Qualified candidates will be considered for employment, including those with a criminal history, in compliance with all applicable laws. Additional Information Applications are accepted on an ongoing basis. We maintain a drug‑free workplace. Certain positions may require a Florida Level 2 background screening. Details: #J-18808-Ljbffr