Mobile Automotive Technician

Job Description

Job Description

About the Role:

Pro Fleet Solutions is hiring Mobile Automotive Technicians at all skill levels, from developing technicians with foundational repair experience to advanced diagnostic technicians.

All technicians must be able to perform vehicle diagnostics appropriate to their experience level. This includes using scan tools and testing equipment to identify mechanical, electrical, and drivability concerns—not simply replacing parts based on a reported symptom.

Technicians perform maintenance, diagnostics, and repairs on commercial and medium-duty fleet vehicles at customer locations throughout Connecticut. The role requires mechanical ability, attention to detail, professional communication, and the ability to work independently in a mobile environment.

Our garage is located in West Haven, Connecticut. Mobile technicians report to the garage or an assigned location and travel to customer sites throughout the state.

**Pay based on skill set: **

Earn What You Produce – Flat Rate Pay Hourly ranges $25 to $37 per billable hour

Responsibilities:

• Perform on-site inspections, preventive maintenance, diagnostics, and repairs on commercial and medium-duty vehicles.
• Diagnose mechanical, electrical, and drivability concerns using scan tools, multimeters, test lights, pressure-testing equipment, and other appropriate diagnostic tools.
• Perform diagnostic and repair work appropriate to the technician’s demonstrated skill level, with technical guidance and escalation support available when needed.
• Repair engines, brakes, steering, suspension, cooling systems, electrical systems, starters, alternators, transmissions, and related components.
• Complete routine services such as oil changes, brake inspections, tune-ups, tire rotations, fluid services, and radiator replacements.
• Perform minor body and component repairs involving doors, steps, mirrors, lighting, and related equipment.
• Read and follow wiring diagrams, technical service information, manufacturer procedures, and repair instructions appropriate to the assigned work.
• Diagnose and repair wiring, connectors, fuses, relays, sensors, actuators, and related electrical circuits based on experience and training.
• Verify completed repairs through retesting, system checks, and road testing when appropriate.
• Identify and report additional safety, maintenance, or repair concerns discovered during inspections or repairs.
• Clearly communicate diagnostic findings, recommended repairs, required parts, and unresolved concerns to service advisors and management.
• Obtain required authorization before completing additional repairs or installing unapproved parts.
• Manage and maintain an assigned mobile service vehicle, including its tools, parts, supplies, fluids, and diagnostic equipment.
• Accurately document inspections, diagnostic results, repairs, labor, parts, recommendations, and customer interactions in Shopmonkey.
• Upload all required vehicle, repair-area, and completed-work photographs.
• Deliver professional and efficient customer service while maintaining a strong focus on safety, quality, and first-time completion.
• Maintain a clean, safe, stocked, and organized mobile work environment.
• Follow company procedures, customer-site requirements, safety protocols, and applicable industry standards.
• Work independently while remaining responsive to dispatch, service advisors, management, and the operational support team.

Skills:

• Ability to perform automotive diagnostic testing appropriate to the technician’s experience and assigned skill level.
• Understanding of mechanical and electrical systems, including starting, charging, cooling, braking, steering, and suspension systems.
• Ability to identify the root cause of vehicle concerns using scan tools, multimeters, test lights, wiring diagrams, manufacturer procedures, and other technical resources.
• Strong mechanical aptitude, critical-thinking skills, and ability to complete diagnostic and repair work safely, accurately, and efficiently.
• Attention to detail and commitment to quality repairs and first-time completion.
• Ability to independently manage assignments, travel time, tools, inventory, and documentation while remaining responsive to dispatch and management
• Proficiency with mobile applications and digital documentation systems.
• Professional communication and customer-service skills.
• Good judgment to request technical assistance or escalate work that exceeds the technician’s current training or skill level.
• Ability to work independently and manage time effectively in a mobile work environment.

Minimum Qualifications:

• Two years of mechanical automotive experience require with a strong background with medium-duty vehicles, particularly Freightliner, Ford Transit, and Dodge ProMaster 
• Possession of a valid driver’s license with a clean driving record.
• Demonstrated ability to perform basic vehicle diagnostics and repairs.
• Personal toolbox containing the essential tools.

License: 

• Valid driver’s license and reliable transportation required.
• Valid automotive technician certification (e.g., ASE certification) or equivalent experience preferred

Preferred Qualifications:

• Previous experience working in a mobile automotive service role.
• One year of engine repair experience.
• One year of electrical diagnostics.

Physical Requirements:

• Ability to lift, carry, and move equipment or vehicle parts up to 50lbs as part of routine repair tasks.
• Comfortable standing, bending, kneeling, or working in awkward positions for extended periods during diagnostics and repairs
• Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow, when servicing vehicles onsite.
• Capable of operating hand tools, power tools, and diagnostic equipment safely and effectively
• Adequate vision, hearing, and manual dexterity to perform detailed mechanical and electrical work.
• Ability to enter, exit, and maneuver around commercial and medium‑duty vehicles safely.
• Must be able to drive and operate a mobile service vehicle for extended periods.