Customer Service Coordinator

Job Summary LJ Horizons is seeking a dependable and organized Customer Service Coordinator to support client requests and provide a high level of service in a remote environment. This role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish. You will assist clients by coordinating personalized services and guiding them through each step. Key Responsibilities Respond to client inquiries in a timely and professional manner Assist with coordinating services, scheduling, and updates Guide clients through a structured process from start to completion Maintain accurate and organized client records Monitor progress to ensure timely completion of requests Communicate clearly with clients and provide consistent follow-up Deliver a positive and supportive customer experience Qualifications Strong communication and organizational skills Ability to manage multiple tasks and priorities Self-motivated with the ability to work independently Detail-oriented with strong follow-through Comfortable using online tools and systems Customer service or administrative experience preferred What We Offer Training and ongoing support Flexible scheduling based on availability and client needs Opportunities for growth within the organization Supportive team environment Access to tools and systems needed for success Work Environment Fully remote position Flexible schedule based on business needs Reliable internet connection required About Us LJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families. Our team provides structured support, clear communication, and a high standard of service in a fully remote environment. #J-18808-Ljbffr