Escrow Processing Specialist

Job Description

Job Description

Position Summary

The Title Processing Specialist is responsible for managing the preparation and processing of title documentation from order intake through commitment and closing support. This role serves as a key point of contact for real estate professionals, lenders, and internal teams, ensuring accurate title research, document preparation, and regulatory compliance. Strong attention to detail, organization, and communication skills are essential to maintaining Integrity Title’s high standards of service and accuracy.

Supervises:

Essential Job Functions and Responsibilities

Title Processing & Compliance

• Prepare, review, and process title documents including title commitments, policies, and related closing documentation.

• Ensure all title work complies with applicable local, state, and federal regulations.

• Maintain complete, accurate, and well-organized transaction files.

• Monitor industry changes and regulatory updates impacting title processing.

Client & Partner Interaction

• Receive and process title order requests from realtors, builders, mortgage companies, banks, and credit unions.

• Serve as a professional liaison between all parties involved in the transaction.

• Communicate status updates and respond to inquiries in a timely, customer-focused manner.

Research & Documentation Support

• Procure abstracts, title requirements, insurance, surveys, payoffs, and other documentation required for title commitments.

• Submit abstract and title search requests to title attorneys.

• Assist in identifying and resolving title-related issues prior to closing.

Team Collaboration

• Provide assistance to closers, escrow agents, and fellow processors as needed to meet transaction timelines.

• Contribute to a collaborative and positive work environment within the office and during outside closings.

Minimum Qualifications

Educational Requirements

High School Diploma or GED required.

Associate degree or higher in a related field preferred.

Certificates/Licenses

Reliable transportation is required.

Ability to qualify with the Nationwide Mortgage Licensing System (NMLS), as applicable.

Experience

Minimum of 2 years experience in title processing, closing, or a related field.

Intermediate knowledge of FHA, VA, Conventional, Jumbo, FNMA/Freddie Mac, and USDA Rural Development loan title requirements.

Experience working with multiple vendors and diverse client networks preferred.

Additional Requirements

Job Knowledge

• Strong understanding of title processing procedures and documentation.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to learn and effectively utilize title and document management systems.

• High level of accuracy and attention to detail.

• Ability to handle confidential information with discretion and professionalism.

Interpersonal Skills

• Strong verbal and written communication skills.

• Excellent organizational and time-management abilities.

• Ability to multitask and work efficiently in a deadline-driven environment.

• Professional demeanor with a service-oriented mindset.

• Ability to work independently and collaboratively as part of a team.

• Proven ability to build and maintain positive professional relationships.

Working Conditions

Work Environment

• Work is primarily performed indoors in a climate-controlled office environment with minimal noise.

• Position requires independent work as well as collaboration with internal teams and external partners.

• Must be able to follow written and verbal instructions and communicate information clearly.

• Requires sustained concentration, composure under deadlines, and consistent accuracy.

Physical Demands

• Primarily sedentary work with occasional lifting up to 20 pounds.

• Regular use of computer and office equipment for 6–8 hours per day.

• Ability to maintain regular, reliable, and timely attendance.

• Occasional extended hours may be required to meet business demands.

• Ability to climb or descend stairs in emergency situations.

Travel

• Occasional travel for meetings, conferences, and industry related events.

Employee Statement of Understanding

I acknowledge that I have read and understand the responsibilities and expectations outlined in this job description. I understand that additional duties may be assigned as business needs evolve. I affirm that I am able to perform the essential functions of this role and agree to comply with all company policies, applicable laws, and standards of conduct. I commit to upholding the mission, vision, and values of Integrity Title & Closing. I am able to perform all of the essential functions of this position.

I agree to comply with the corporate compliance policy and all laws, rules, regulations, and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor.

As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with members and fellow employees.