Sales Associate

About the Company

CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country. Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.

What is the Role?

We are looking for a retail Sales Associate (part-time) to join our CAMP Houston (The Galleria) team. You will be responsible for guiding CAMP's families through our retail experience, ensuring they have a magical experience and want to return! This includes:

• Bring the CAMP brand to life. Provide a fully immersive experience for customers of all ages by:
  • This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately netting in purchases!
• Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!
• Playing with and engaging families as they journey through CAMP experience
• Demoing and playing with products
• Customizing personal shopping experiences for each family based on their interests and what they'd like to bring home that day.
• Checking families out at the register and letting them know about upcoming programs or other CAMP news
• Achieve sales targets and KPI's through consistent commitment to providing best in class selling experiences
• Build repeat customer base by creating a selling culture that is approachable, unique and tailored to individual customer needs
• Support a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer ready
• Communicate customer and store needs to General Manager and store leadership to ensure the store operates efficiently at all times
• Assist with Back of House tasks to ensure organized and efficient store operations
• Support the General Manager and leadership team with goal achievement (KPIs)
• You will report to the General Manager (GM) of your home store location
• Other duties as assigned

What is required?

• Ability to work at least one weekend day/week, but ideally both!
• This role is part-time, and you will be working approximately 5 - 20 hours / each week
• Positive attitude in all situations
• Passion for selling and working with people
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.
• Must be 18 years of age or older
• Must be authorized to work in the US

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $12.00/hr

We provide our team with the following perks:

• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merchandise at CAMP's retail stores
• 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth