Inside Sales

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

About Us
TRAX Analytics transforms facility management by combining smart technologies, mobile applications, and data analysis to optimize custodial operations and workforce connectivity. Our solutions enable demand-driven processes that improve communication, monitor trends, and enhance quality assurance across organizations. By providing state-of-the-art technology and a business intelligence platform, TRAX empowers clients to measure and improve staff performance and facility efficiency. TRAX is committed to delivering exceptional cleaning service standards and elevating guest satisfaction through proactive management solutions.

Position Overview
The entry level Inside Sales & Marketing Associate supports revenue generation by preparing quotes and proposals, prospecting new clients, coordinating marketing activities, and supporting TRAXs social media and brand presence.
This role helps ensure sales opportunities move efficiently through the pipeline while also supporting marketing initiatives that generate new leads. This role is hybrid with 3 days in office in Alpharetta, GA.

Key Responsibilities
Sales Support & Proposal Coordination

• Prepare client quotes, proposals, and pricing documents
• Assist sales team with proposal development and follow-up
• Maintain proposal templates and pricing documentation
• Track sales opportunities and update CRM (Salesforce or equivalent)
• Coordinate contracts and internal sales documentation
• Support follow-up with prospective clients as needed

Prospecting & Lead Generation

• Research and identify potential new clients and target markets
• Conduct outbound prospecting via LinkedIn, email, and other channels
• Help build and maintain prospect lists
• Schedule introductory meetings and demos for sales team
• Support lead follow-up and nurturing activities

Marketing Coordination

• Assist in planning and coordinating marketing campaigns and initiatives
• Support conference and event preparation
• Help coordinate marketing materials, brochures, and presentations
• Assist with email marketing campaigns and outreach

Social Media & Brand Support

• Support management of TRAXs social media accounts
• Help create and schedule social media posts
• Assist with content coordination including client announcements, case studies, and company updates
• Help ensure brand consistency across platforms
• Support with blog and case study creation

Administrative & Operational Support

• Maintain organized sales and marketing documentation
• Support internal reporting and pipeline tracking
• Assist with special projects as needed

Required Qualifications

• Bachelors degree in Business, Marketing, Communications, or related field (or equivalent experience)
• 12 years of experience in sales support, marketing, business development, or similar role
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Self-motivated and proactive
• Ability to manage multiple priorities and deadlines
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with Zoom Info, SalesForce, and SalesLoft a plus

Flexible work from home options available.