Credit and Collections Manager

NOW HIRING: Credit and Collections Manager At Hunter Truck, our people are the driving force behind our success. As one of the largest Peterbilt dealer groups in the country, we combine the resources and opportunities of a growing organization with a culture where people are empowered to make an impact. With twenty-eight locations across Pennsylvania, New Hampshire, New Jersey, New York, Vermont, and West Virginia, we offer the scale, support, and career opportunities to help you take your career to the next level. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Corporate - Butler, PA Position Type: Full-Time Schedule: Hybrid Schedule - Monday through Friday, 8:00am to 5:00pm Address: 480 Pittsburgh Road Butler, PA 16002 WHAT YOU’LL DO As a Credit & Collections Manager, you’ll lead a team of Accounts Receivable professionals while driving automation, optimizing cash flow, and maintaining strong customer relationships. You will be responsible for these essential duties: People Focused Lead, mentor, and develop the credit and collections team, fostering a culture of collaboration, accountability, and continuous improvement Leads with curiosity, constantly questioning the status quo to drive improvements Assign work loads, monitor daily activity, and ensure adherence to established AR policies, procedures, and internal controls Credit Management Evaluate customer creditworthiness through analysis of financial statements, credit reports, payment history, and risk profiles Establish and maintain credit limits based on company policy and risk assessments Interface with legal and collection agencies, as necessary, to support collections efforts Ensure compliance with relevant regulations (e.g., FCRA, UCC, data privacy requirements) Collections Management Oversee the AR portfolio to ensure timely collections, accurate cash application, and prompt resolution of customer disputes Monitor A/R aging reports and implement strategies to reduce DSO (Days Sales Outstanding) Oversight of 3rd party integrations (such as Stripe) to ensure we leverage program capabilities Partner with business to resolve disputed charges Manage escalated accounts and negotiate payment arrangements when necessary Reporting & Analysis Develop and leverage departmental key performance indicators (KPIs) to track and report key AR metrics such as Days Sales Outstanding (DSO), aging trends, unapplied cash, and customer status Conduct monthly reviews of credit exposure, delinquency trends, cash receipts, and portfolio risk with the finance leadership team to ensure proactive decision‑making Identify root causes of departmental issues and recommend process improvements WHAT YOU BRING Necessary skills include but are not limited to: Strong analytical and financial statement review skills Solid understanding of credit risk principles and collection strategies Experience monitoring AR performance metrics and taking corrective action to drive results Excellent communication, negotiation, and customer relationship skills Proficiency with ERP/CRM systems, AR automation, and reporting tools EDUCATION and/or EXPERIENCE Bachelor’s degree in Finance, Accounting, or related field 5–7+ years of progressive credit, collections, or accounts receivable experience WHY WORK WITH US Your hard work earns real rewards with competitive pay and bonus opportunities Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits! 401(k) with company match because your future matters Competitive Paid Time Off and paid holidays! Your success is our priority. We offer training, mentorship, and advancement opportunities A supportive, team first culture where you’re never just a number A legacy of stability in a company that is family-owned and trusted since 1938 Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees. #J-18808-Ljbffr