Medical Transport Specialist Attendant

Job Description

Job Description

About us

Do you want to help people live their life to the fullest?

Do you like people and want your work to be developing real relationships?

Are you highly proactive, empathetic, reliable, and detail-oriented?

If this sounds like you, we've got your perfect job.

The Medical Transport Specialist (MTS) provides non-emergency medical transportation

(NEMT) services, ensuring safe and comfortable transport for patients and students. The MTS is a crucial role to the team, and you are the person who completes the difference we are trying to make. Don't worry, medical experience is not necessary. We have a complete PAID training program.

Here's how it works. The moment our Dispatch team successfully books a transport assuring the passenger/caretaker the best service on this planet, you and the MTS Driver are the first to arrive on the scene. This is when you take over. You'll get to know them, assess the situation, you'll understand their specific preferences, and you'll make sure as we bring them to their destination, that we've done our best to serve them, exceeding their expectations.

Key Responsibilities:

• Assist patients and students with boarding and disembarking using appropriate safety equipment and techniques
• Communicate effectively with hospital staff, school personnel, co-workers, and dispatch
• Maintain cleanliness and operational readiness of van equipment
• Document and report transportation details in compliance with HIPAA and other regulations
• Ensure a secure and comfortable environment for all passengers, adhering to safety regulations

Here's a video that should give you a quick visual of what we do:

Qualifications:

• Valid California Driver's License and clean driving record (for drivers)
• CPR/AED and First Aid certification (or to be obtained within 2 months of employment)
• Proficient in English, both verbal and written; bilingual skills are an asset
• Must be at least 21 years of age

Physical Requirements:

• Ability to perform tasks requiring walking, standing, and bending
• Assist with lateral transfers of patients from bed to gurney
• Operate powered stair chair for patient transport
• Physical capacity to handle occasional lifting of up to 280 lbs with assistance
• Adequate hearing and vision (with corrective lenses if needed)

Pay Rate:

• Driver Position: $20 - $22.50/hour, based on performance and experience
• Attendant Position: $19 - $19.50/hour, based on performance and experience

Benefits:

• Health, Dental, and Vision insurance options
• Vacation and Sick Leave
• Paid Holidays
• Employee Assistance Program
• Bonus Incentives

Equal Employment Opportunity:

One Access is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a diversity, equity, and inclusion culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Reasonable Accommodation:

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the job's essential functions. Please contact HR if you need an accommodation during the application process or to perform the job.

One Access conducts background checks and drug screenings as part of the hiring process.

One Access Medical Transportation is a leading non-emergency medical transportation provider committed to safety, reliability, and compassionate care. Serving communities across Northern California, we specialize in wheelchair, gurney, and ambulatory transport with a strong focus on patient comfort and timely service.

Our team is made up of dedicated professionals who believe in doing meaningful work—helping individuals get to the medical care they depend on. We invest heavily in training, safety, and technology to ensure both our patients and our employees have the best experience possible.

At One Access, we value teamwork, professionalism, and growth. Whether you’re starting your career or expanding it, you’ll join a company that truly values its people and provides opportunities to learn, advance, and make a daily impact.

Company Description

One Access Medical Transportation is a leading non-emergency medical transportation provider committed to safety, reliability, and compassionate care. Serving communities across Northern California, we specialize in wheelchair, gurney, and ambulatory transport with a strong focus on patient comfort and timely service.\r\n\r\nOur team is made up of dedicated professionals who believe in doing meaningful work—helping individuals get to the medical care they depend on. We invest heavily in training, safety, and technology to ensure both our patients and our employees have the best experience possible.\r\n\r\nAt One Access, we value teamwork, professionalism, and growth. Whether you’re starting your career or expanding it, you’ll join a company that truly values its people and provides opportunities to learn, advance, and make a daily impact.