Apartment Service Technician

Job Details Job Location: Montrose - Dallas, TX 75204 Service Technician (EPA Type II Required)$1,000 Hiring Bonus Paid on Your First Paycheck! Starting Pay: $23.00- $25.00 Per Hour | Full-Time (40 Hours Weekly) Advance Your Maintenance Career with LUMA Residential At LUMA Residential, we don't just maintain apartment communities—we create exceptional living experiences. Recognized as a USA Today Top Workplace for five consecutive years, LUMA Residential is a growing, technology-forward property management company committed to innovation, professional development, and delivering an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle. We are seeking an experienced Service Technician to join one of our luxury apartment communities. If you take pride in solving problems, delivering outstanding resident service, and maintaining high-quality apartment homes, we want to hear from you. At LUMA, you'll find more than a job—you’ll find a career path. We invest in our team members through training opportunities, professional development, industry credentials for qualified candidates, and advancement opportunities throughout our portfolio. In addition to competitive pay and outstanding benefits, team members enjoy up to 1.5 paid months off per year through vacation, holidays, company leave, and paid time away from work. What You'll Do Service Requests & Resident Satisfaction Respond promptly and professionally to resident maintenance requests Diagnose and repair HVAC, plumbing, electrical, appliance, and general maintenance issues Deliver exceptional customer service while maintaining positive resident relationships Complete work orders accurately and efficiently HVAC & Mechanical Systems Troubleshoot, repair, and maintain HVAC systems Perform preventative maintenance on HVAC equipment and building systems Ensure all HVAC repairs are completed safely and in compliance with EPA standards Apartment Home Preparation Painting Drywall repairs Appliance installation and repairs Plumbing repairs Fixture replacement General refurbishment Final quality inspections Property Maintenance Support preventive maintenance programs Assist with grounds, common areas, pool areas, and curb appeal as needed Identify and report potential maintenance concerns before they become larger issues Technology & Documentation Utilize maintenance software, mobile applications, and digital communication tools to complete work orders and documentation Maintain accurate maintenance records and inventory tracking Emergency Response Participate in an on-call rotation and respond to after-hours emergencies as needed What Success Looks Like Troubleshoot and resolve maintenance issues independently Deliver quality workmanship the first time Take ownership of their community Build positive resident relationships Support team goals and property performanceEmbrace technology and continuous improvement Contribute to a culture of professionalism, accountability, and service excellence Qualifications Who You Are: You’re a dedicated, hands‑on professional who thrives in a dynamic environment and takes pride in your craftsmanship. Preferred Qualifications Two years of full-time apartment maintenance experience. High school diploma or equivalent. Certified Pool Operator (CPO) license. Required Qualifications Technical Skills & Certifications Must be HVAC and/or EPA certified with advanced knowledge of handling and servicing all types of refrigerants. Must demonstrate advanced skills in plumbing, carpentry, electrical troubleshooting, and general maintenance repairs. Must be knowledgeable and experienced in maintaining older assets/properties, particularly communities built in the 1980s. Must possess personal tools required to perform maintenance duties. Work Style & Professionalism Must be a self‑starter capable of working independently with minimal supervision. Must demonstrate strong problem‑solving skills and the ability to prioritize tasks in a fast‑paced environment. Must demonstrate a willingness to learn, adapt to new processes, and embrace new ways of working. Must be a team player and willing to assist with grounds, pool maintenance, make‑readies, and other property needs as required. Technology & Administrative Responsibilities Must be tech‑savvy and comfortable using maintenance software, mobile applications, and digital communication tools. Must be willing and able to complete administrative responsibilities, including the use of a personal mobile device for work‑related tasks. Transportation & Availability Must possess a valid driver's license, maintain current automobile insurance, and have reliable transportation. Must be willing to participate in an on-call rotation and respond to after-hours maintenance emergencies as needed. Communication Strong verbal and written communication skills in English (bilingual is a plus!). Why Join LUMA? $1,000 Hiring Bonus: Paid on early paycheck. Competitive Pay: Earn compensation that reflects expertise. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Ongoing training and clear advancement paths. Strong Culture: Team-focused, supportive environment valuing respect, integrity, and professionalism. Pride in Work: Company maintains communities residents are proud to call home. What Sets LUMA Apart At LUMA, we live by our Playbook—a commitment to professionalism, teamwork, and continuous improvement. Every day, your work makes a tangible difference in the lives of our residents and strengthens the communities we serve. We recognize effort, celebrate wins, and give our team the tools to succeed. Our Purpose is to Elevate the Quality of Life for Everyone within the Communities We Serve. Our Mission is to Deliver an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle. #J-18808-Ljbffr