Cruise Sales Team Lead
Calqulate
divh2Cruise Sales Team Lead/h2pOrlando, Florida, United States/ph3About the Job/h3pCruise Sales Team Lead Orlando, FL | Onsite | Full-Time (including evening and weekend rotation)/ppAbout the Role/ppWere hiring a Cruise Sales Team lead for a dynamic travel company to lead and manage a high-performing inbound sales team. Youll be responsible for hitting daily performance targets, coaching your team to convert inquiries, and ensuring an exceptional customer experience at every touchpoint./ppKey Responsibilities/pulliLead, motivate, and brief the sales team daily to meet and exceed KPIs/liliMonitor call handling, QA scores, and conversion metrics across the team/liliAnalyze and report on sales performance (daily, weekly, monthly)/liliManage customer escalations pre- and post-sale with professionalism/liliDeliver structured coaching on open, sell, and close techniques/liliCollaborate cross-functionally to share insights and improve outcomes/liliCollect customer feedback and surface market intelligence to relevant teams/li/ulpWhat Were Looking For/pulliProven track record in a sales leadership role with measurable KPI results/liliStrong communication and interpersonal skills written and verbal/liliConfident, resilient, and able to maintain a positive team culture/liliComfortable with performance data, including gross margin and PL basics/liliFlexible, decisive, and calm under pressure/liliProficiency in MS Office (Excel, Outlook, Teams)/liliTravel industry experience is a plus/li/ululliCompetitive compensation and benefits/li/ul/div
CalqulateVacancy posted 4 days ago
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