Staffing Coordinator

RS3 Strategic Hospitality powered by Proof of the Pudding is a chef-led hospitality company delivering food and beverage experiences at some of North America's most complex sports, entertainment, cultural, and live-event venues.

Founded in Atlanta in 1979, Proof has built a national reputation for doing hospitality differently - from scratch cooking at scale, hyper-local sourcing, and a partnership-first approach that treats clients as collaborators. These fundamental values led to the integration of RS3 with Proof of the Pudding in 2025. Proof of the Pudding serves professional and collegiate sports venues, convention centers, cultural institutions, and large-scale destination events across the United States and Internationally.

We are seeking a Staffing Coordinator for the Credit Union of Texas Event Center in Allen, Texas. Responsible for full-cycle staffing of the Concessions Department, focusing on the recruitment, training, and retention of Non-Profit groups and hourly employees to work in food concession stands. This position has a strong focus on the game-day scheduling of volunteer groups and hourly employees.

Controls

§ Adequately recruits Non-Profit groups to volunteer at the Arena

§ Adequately schedules Non-Profit groups to meet operational needs and target goals.

§ Ensures compliance for Non-Profit groups policies, licensures, and procedures in accordance with Proof of the Pudding Core Signatures

§ Engages regularly with staff and volunteers providing a high level of customer service/Human Resources presence

§ Manages relationships with Non-Profit groups to ensure standard operating procedures are met providing follow up and continued guidance

§ Consistent and constant feedback and communication to ensure retention and responsiveness

§ Organize group needs weekly - touch base regarding upcoming events and registration activity

Additional Responsibilities

§ Assists team on event planning and execution

§ Supports team to ensure hourly staff and Non-Profit groups are adhering to Proof of the Pudding Company guidelines as stated in team member training manual

§ Participates in general office duties: meetings, cleaning, filing, and other similar administrative activities

*Responsibilities are not limited to this list

Requirements

§ Staffing/Human Resources/Marketing experience OR an associate degree or higher in a related field (Human Resources, Hospitality, etc.)
• Experience with Non-Profit groups is a plus

§ Able to communicate effectively with management team, guests, and team members

§ Basic Knowledge of Programs such as Microsoft Word, Excel, and PowerPoint

§ Stamina to work 50 hours a week if needed

§ Must be able to work extended shifts of 10 hours or more as business dictates

§ Must be flexible with schedule and able to work different shifts

§ Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift

§ Ability to use hands in using office equipment, including the computer system

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.