Cyber Security Analyst II - Sailpoint (Remote - NC, AZ)

The Cyber Security Identity and Access Management (IAM) Analyst is responsible for supporting the design, implementation, administration, and continuous improvement of IAM solutions, with a primary focus on SailPoint IdentityIQ and related identity security technologies. This role supports identity governance, user lifecycle management, access certification, provisioning, and compliance activities across enterprise applications and infrastructure.

The analyst works closely with business stakeholders, application owners, security teams, and technology teams to ensure user access is managed in accordance with security policies, regulatory requirements, and business objectives. This position also provides operational support for IAM processes and contributes to ongoing automation and optimization initiatives.

Remote eligible in AZ, NC.

Identity and Access Management

• Strong understanding of Identity and Access Management (IAM), Identity Governance and Administration (IGA), user lifecycle management, role-based access control (RBAC), and access certification processes.
• Experience supporting SailPoint IdentityIQ or similar IGA platforms.
• Knowledge of access provisioning, deprovisioning, role management, entitlement management, and segregation of duties concepts.
• Familiarity with authentication, federation, multifactor authentication (MFA), and privileged access management (PAM) technologies.

Technical Skills

• Experience working with enterprise directories such as Active Directory, LDAP, and Azure Active Directory.
• Infrastructure support Windows and Linux Operating Systems
• Understanding of database concepts, data structures, SQL queries, and reporting.
• Experience integrating applications, databases, operating systems, and cloud platforms with IAM solutions.
• Experience with IAM technologies such as SailPoint, Okta, Ping Identity, CyberArk, RSA, or similar platforms.
• Knowledge of process automation and workflow design.
• Familiarity with REST APIs, web services, and identity-related integrations is preferred.

Compliance and Reporting

• Knowledge of regulatory and compliance frameworks including SOX, PCI-DSS, NIST, and other applicable security standards.
• Experience developing and maintaining IAM metrics, Key Performance Indicators (KPIs), Key Risk Indicators (KRIs), and audit reporting.
• Ability to analyze access controls and evaluate compliance with established policies and standards.

Professional Skills

• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Experience gathering, documenting, and validating business and technical requirements.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work independently as well as collaboratively within cross-functional teams.

Duties & Responsibilities:

• Administer and support SailPoint IdentityIQ and other IAM technologies to ensure secure and efficient identity governance processes.
• Support identity lifecycle management activities, including user onboarding, transfers, role changes, and offboarding.
• Manage user access provisioning, deprovisioning, and modifications across enterprise applications and systems.
• Participate in the design, implementation, testing, and deployment of IAM solutions and enhancements.
• Assist with the integration of applications, databases, operating systems, cloud platforms, and directories into IAM platforms.
• Support access certification campaigns, user access reviews, segregation of duties controls, and other governance processes.
• Review user roles, entitlements, and access rights to ensure compliance with corporate security standards and regulatory requirements.
• Analyze and resolve IAM-related incidents, service requests, and operational issues.
• Develop and maintain IAM documentation, processes, procedures, knowledge articles, and technical reports.
• Partner with business stakeholders and application owners to define and maintain role models, access controls, and identity governance processes.
• Identify opportunities to automate manual processes and improve operational efficiency through workflow enhancements and system integrations.
• Monitor IAM operational metrics and provide reporting on service performance, compliance status, and risk indicators.
• Support internal and external audits by providing evidence, reporting, and subject matter expertise related to IAM controls.
• Contribute to continuous improvement initiatives that enhance security, user experience, and operational effectiveness

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Information Security
Preferred Qualifications:

• 2+ years of experience supporting SailPoint IdentityIQ or Identity Security Cloud.
• Experience with Active Directory, Azure AD, CyberArk, Okta, Ping Identity, or similar identity platforms.
• Experience supporting access certification, role mining, and identity governance programs.
• Familiarity with scripting languages such as PowerShell, BeanShell, Java, or SQL.
• Security certifications such as Security+, CISSP, CIAM, or SailPoint certifications are preferred.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at