Medical Assistant Patient Services Coordinator - Junior Regional Trainer

Job Description

Job Description

MA / PSC Junior Regional Trainer

SynergenX Health & Wellness

Regional Role | High Travel Required

Full-Time | 40–50 Hours Weekly

The MA / PSC Junior Regional Trainer role is designed for individuals with strong Medical Assistant and Patient Services Coordinator experience who are passionate about training, developing others, and supporting multiple clinic teams.

This position plays a critical role in shaping the success of our clinics by ensuring training excellence, operational consistency, and alignment with SynergenX standards.

This is a high-travel position supporting clinics across San Antonio, Austin, Colorado, Oklahoma, and Arkansas .

Travel will be required to clinics throughout these markets:

• San Antonio
• Austin
• Colorado
• Oklahoma
• Arkansas

Travel expectations include:

• 40–50 hours per week
• Travel will make up a significant portion of your schedule
• Multi-site support is required
• Overnight travel may be required
• Mileage reimbursement provided
• Travel accommodations arranged and covered by the company when applicable

This role is ideal for someone who thrives in dynamic environments and enjoys supporting multiple teams.

• Leading onboarding and training for new hires in MA & PSC roles
• Supporting continued development of existing staff
• Ensuring teams are trained to SynergenX standards and expectations
• Partnering with Regional Directors and Corporate Training
• Tracking training progress and identifying performance gaps
• Supporting clinics operationally when onsite
• Assisting in refining and improving training materials and processes
• Conducting competencies, retraining, and lab-related validations
• Supporting special training projects and initiatives as needed

• Previous experience as a Medical Assistant and/or Patient Services Coordinator
• Training, coaching, mentoring, or leadership experience preferred
• Strong alignment with SynergenX Core Values and Principles of Success
• Demonstrated leadership, accountability, and initiative
• Ability to train, coach, and influence others effectively
• Strong communication and organizational skills
• Ability to work independently and adapt to changing priorities
• Willingness and ability to travel extensively

• Are someone others naturally go to for guidance
• Take ownership and follow through
• Enjoy helping others learn and grow
• Want to expand your impact beyond a single center
• Are interested in leadership and career growth within SynergenX
• Thrive in a fast-paced, evolving environment
• Enjoy working with multiple teams and clinic locations

This position directly impacts:

• New hire success and retention
• Employee development and performance
• Clinical and operational consistency
• Overall performance across multiple centers

You will play a key role in building strong teams and elevating performance across multiple clinic locations.

All candidates must consistently demonstrate:

Compassionate Care • Unity • Accountability • Commitment • Continuous Improvement • Integrity • Efficiency

And embody our Principles of Success:

• Master Communication
• Follow Through
• Bring Solutions, Not Just Problems

• Full-time | 40–50 hours per week
• Requires extensive travel across San Antonio, Austin, Colorado, Oklahoma, and Arkansas
• Travel expenses are covered according to company policy
• Overnight travel may be required
• Schedule will be provided by the Regional Director
• Final selection will be based on qualifications, experience, leadership ability, and business needs

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