Shift Lead

INTRODUCTION

Established in 1998, Scooter's Coffee has distinguished

itself as one of the premiere specialty coffee companies in the industry.

Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but

simplicity is at our core: sustainably-sourced ingredients we handcraft into

perfection. We believe in taking time to connect and create an amazing

experience in each life we touch. At Scooter’s Coffee we live our core values

of INTEGRITY, LOVE, HUMILITY, and COURAGE and we are looking for talented, passionate,

amazing people to join our team.

DESCRIPTION

The Shift Lead creates a memorable customer experience by

providing fast, friendly service and consistent, quality products while

directing an efficient workflow for baristas and assisting the Store Manager.

This role is responsible for performing all job duties in a manner consistent

with current company processes and procedures and maintaining all food safety

and sanitation standards. Previous experience with coffee is NOT required.

Previous experience in a leadership role is encouraged.

You bring the personality; we teach the coffee!

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensure consistent and quality customer experience by

executing brand beverage recipes and techniques, resolving customer relation

issues, and leading the team in delivering the Scooter’s “Amazing” customer

service experience

Maintain speed of service standards during high-volume

periods by staying calm, managing an efficient team workflow, anticipating

customer needs, and utilizing downtime to prepare for the next rush

Serve as keyholder, following all opening and closing

procedures

Assist in training new Baristas under the observation and

direction of the Store Manager

Develop effective working relationships with team members,

identifying individual motivation factors

Assist in day to day operation and management of the store

under the guidance and direction of the Store Manager

Follow all customer orders according to recipe and aesthetic

guidelines

QUALIFICATIONS

Age 18 or older

Ability to Lead a Team and willingness to help others learn

and grow

Ability to work cooperatively in a team-oriented environment

Commitment to mastering Scooter’s recipes and techniques

Dependability, Adaptability, and Punctuality

Detail oriented and self-motivated

Ability to learn quickly and handle multiple duties

PHYSICAL REQUIREMENTS

Constant Standing/walking

Occasional stooping, kneeling, or crawling

Ability to carry 35 lbs

Occasional climbing of stools or ladders

Frequent spinal and wrist movements

JOB TYPE: Part-Time, Evening and Weekend Availability

Required

COMPENSATION

Hourly Pay: From $13.00/hour

Supplemental: Tips

BENEFITS

Free on shift specialty drink

50% food item during shift

Discounted specialty drinks off shift

Paid Training

Flexible schedule

Scooter’s T-shirt provided

SETTING: Scooter’s Coffee Kiosk

EXPECTED START DATE: Within Two Weeks of Offer Acceptance

Disclaimer

The functions and skills described here are general in

nature and represent the type of work performed, but they do not constitute an

exhaustive list of the duties and responsibilities performed on the job.

Job Type: Part-time

Over time, Scooter’s Coffee cultivated and nourished strong emotional ties with our farmers, employees, franchisees, baristas, customers, and suppliers. It’s these ties that make up the very fabric of our brand and capture the magical essence of who we are and what we stand for....There’s Just Something About Scooter’s Coffee.
In 1998, Scooter’s Coffee was born. Co-founders Don and Linda Eckles began an amazing journey when they opened their first drive-thru coffeehouse in Bellevue, Nebraska. Their keys to success: find a great location and stay committed to high-quality drinks, speed of service, and a BIG smile. Scooter’s Coffee is fortunate to have over two decades of success due to its commitment to the original business principles and company core values.
Amazing People, Amazing Drinks…Amazingly Fast!®