Service Technician - Overhead Doors

Job Description

Job Description

Job Title: Overhead Door Service TechnicianJob Summary

We are seeking a skilled and reliable  Overhead Door Service Technician to install, service, troubleshoot, and repair commercial and/or residential overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.

Key Responsibilities

• Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware

• Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions

• Perform preventative maintenance inspections to ensure safe and proper operation

• Troubleshoot and repair door operators, motors, controls, sensors, and safety devices

• Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals

• Respond to service calls in a timely and professional manner

• Accurately complete work orders, service reports, and documentation

• Communicate clearly with customers regarding repairs, costs, and maintenance recommendations

• Follow all company policies, safety procedures, and OSHA regulations

• Maintain company vehicle, tools, and inventory in good working condition

• Participate in on-call or emergency service rotation as required

Qualifications & Requirements

• High school diploma or GED required

• Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred

• Strong mechanical and electrical aptitude

• Ability to read and interpret technical manuals, wiring diagrams, and blueprints

• Experience with hand tools, power tools, and diagnostic equipment

• Valid driver’s license with acceptable driving record

• Ability to work at heights and lift heavy materials (up to 75 lbs or more)

• Comfortable working indoors and outdoors in varying weather conditions

• Strong problem-solving skills and attention to detail

• Excellent customer service and communication skills

Preferred Skills (Not Required)

• Experience with commercial doors, dock levelers, and high-speed doors

• Electrical troubleshooting or low-voltage experience

• Welding or fabrication experience

• OSHA, lift, or safety certifications

• Manufacturer-specific certifications

Work Environment & Schedule

• Field-based role with travel to customer locations

• Full-time position; overtime and after-hours work may be required

• On-call rotation for emergency service

Compensation & Benefits (Example)

• Competitive hourly wage based on experience

• Overtime opportunities

• Company vehicle and tools

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement plan options

• Ongoing training and certification opportunities