Team Member

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.**What We’re Looking For** **We don't hire for what you know. We hire for how you show up.*** You take ownership. You don't wait to be told twice, and you don't leave things half done.* You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.* You bring the energy. Positive, team-first, and genuinely into doing the job well.* You're physically active and comfortable working outdoors in all kinds of weather.* No experience required. A 60-day structured certification program sets you up from day one.**You're not cleaning a car. You're clearing the way.**The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you. #LI-DNIBase Pay Range$14.00 - $17.00 #J-18808-Ljbffr Whistle Express Car Wash