Barista

The Press Hotel in Portland, Maine, newly owned and managed by EOS Hospitality, is seeking an AM Barista to join their team of hospitality professionals at Inkwell cafe. Job Summary Greet hotel guests and walk-in customers warmly, providing a welcoming first impression of both the café and the boutique hotel. Prepare and serve a variety of specialty coffee beverages, including espresso-based drinks, drip coffee, cold brew, and seasonal offerings. Prepare tea beverages, including hot teas, iced teas, tea lattes, and specialty tea drinks according to established recipes. Accurately take customer orders, process payments, and operate the point-of-sale (POS) system. Recommend menu items, answer questions about ingredients, and provide knowledgeable suggestions based on guest preferences. Serve and package grab-and-go food items such as baked goods, parfaits, sandwiches, snacks, and bottled beverages. Monitor product freshness, rotate stock, and ensure food items are attractively displayed and properly labeled. Maintain cleanliness and organization of the café, including counters, equipment, seating areas, condiment stations, and display cases. Follow food safety, sanitation, and health department regulations in the handling, preparation, and storage of food and beverages. Restock coffee beans, tea supplies, cups, lids, napkins, food items, and other café inventory throughout each shift. Operate and maintain café equipment, including espresso machines, coffee brewers, grinders, refrigerators, and dishwashing equipment. Collaborate with hotel front desk and hospitality staff to provide seamless guest service and assist with guest inquiries when appropriate. Handle customer concerns or service issues professionally and escalate matters when necessary. Assist with opening and closing duties, including cash reconciliation, cleaning procedures, inventory checks, and equipment setup/shutdown. Support the overall guest experience by maintaining a polished, professional appearance and delivering exceptional hospitality consistent with boutique hotel service standards. Key Skills & Requirements High school diploma Strong customer service and hospitality skills with a friendly, professional demeanor. Prior café/barista experience not required. Knowledge of espresso preparation, milk steaming, or beverage presentation as plus. Excellent communication and interpersonal skills for interacting with hotel guests and café customers. Cash handling and point-of-sale (POS) system proficiency. Ability to multitask and prioritize during busy service periods while maintaining hospitality. Strong attention to detail when preparing orders and maintaining food safety standards. Reliability, punctuality, and a strong work ethic. Benefits Dedicated employee parking lot pass with company contribution for full time employees, fully-funded for salaried managers. Employer-subsidized medical, dental, and vision insurance. Company-funded $25K in complimentary life insurance and $1K/mo. in disability. Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options. Additional Health & Wellness benefits including prescription and gym membership discounts. Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals. Flexible and understanding work-life equality. Family Matters Program of 10+ weeks fully paid parental leave for new parents. 401k employer match, up to 4% of salary. Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments. Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations. Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations. Discounted lodging rates from New England Inn & Resort Association partners. Pathways for growth and professional development including training and tuition reimbursement. Incentive opportunities for both hourly and managerial roles. Supportive, open workplace culture. Company-funded Employee Assistance Program for life and mental health resources. About The Press Hotel Magnificently reborn, The Press Hotel is proudly rooted in Portland’s past. The structure we call home was once the Gannett Building, the historic headquarters of the Portland Press Herald—the state’s largest newspaper. While the days of printing presses may be over, we continue to honor our history with thoughtful touches throughout the property. Under new ownership and management by EOS Hospitality, The Press begins its next edition. Onsite, we offer over 100 guest rooms with varying room types, a hyper-local full-service restaurant - Union, and our lobby cafe and bar - Inkwell, as well as meeting and event spaces ranging in size to accommodate corporate groups and social events. Visit us online at The Press Hotel and explore our parent company, EOS Hospitality for more information about the amazing ways we’re making a difference. #J-18808-Ljbffr