Technicien Service Client - Flux Internationaux H/F (6 mois)
LCL Banque et Assurance
Technicien Service Client - Flux Internationaux H/F (6 mois)
Type de mtier: Gestion des oprations
Type de contrat: CDD
Date prvue de prise de fonction: 28/01/2026
Poste avec management: Non
Cadre / Non Cadre: Non Cadre
Missions: Vous intgrerez la Direction des Paiements et des Flux Clichy au sein d'une quipe de 25 collaborateurs de l'Unit Mtier Flux Internationaux. Les tches sont varies, enrichissantes et apportent une technicit sur l'univers des Flux Internationaux au niveau national. L'quipe assure le traitement des oprations bancaires inities par l'ensemble des rseaux commerciaux et des autres services LCL. L'univers des Flux Internationaux regroupe une douzaine d'activits, que vous aborderez au fur et mesure de votre apprentissage sur le poste. Si vous possdez des aptitudes de rigueur, professionnalisme, respect des rglementations, que vous savez effectuer des tches dans le respect des procdures, ce poste est fait pour vous. Vos missions seront les suivantes:
Ds votre arrive, vous serez form par un pair jusqu' ce que vous soyez autonome sur les diffrentes activits. A l'issue de votre apprentissage sur les diffrentes activits, vous aurez une relle expertise au niveau des Flux Internationaux et pourrez apporter votre technicit en rpondant aux demandes de recherches pour les collaborateurs du rseau et des banques confrres. Vous aurez galement des possibilits d'volution au sein de la Direction Des Paiements et Flux. Descriptif des activits:
- Vous assurez le traitement des demandes de recherches (Oprations Avec l'Etranger OAE) de nos conseillers du rseau commercial, en garantissant une qualit de rponse constante rpondant nos engagements de service
- Vous prenez en charge les demandes des banques trangres et assurez le traitement et le suivi de chaque dossier. Vous serez amen changer par message SWIFT avec les banques internationales
- Vous assurez le suivi des flux comptable (interbancaires), garantissez leur bon dnouement et tes en proactivit dans la recherche et la rsolution des ventuels suspens
- Vous serez amen accueillir par tlphone les conseillers du rseau commercial, rpondre leur problmatique ou suivi de dossier en respectant les standards de qualit LCL
Une connaissance des flux internationaux et interbancaires serait un plus. Tous nos postes sont ouverts aux personnes en situation de handicap.
Ce poste est ligible au tltravail dans les conditions prvues par notre accord reposant sur le double volontariat (collaborateur & manager) et aprs une priode d'intgration russie. Travail du lundi au vendredi avec application des horaires variables
Localisation du poste
Zone gographique: Europe, France, Ile-de-France, 92 - Hauts-De-Seine
Ville: Clichy (Site avec parking et restaurant d'entreprise)
Critres candidat
Niveau d'tudes minimum: Bac + 2 / L2
Formation / Spcialisation: Banque - Commerce - Back et Middle Office
Niveau d'exprience minimum: 0 - 2 ans
Comptences recherches: Rigueur - Dynamisme - Proactivit - Qualits relationnelles - Sens du service
Informations gnrales
Entit: Nous sommes la banque de celles et ceux qui transforment leurs rves en projets et leurs projets en ralit. Nous souhaitons faire de notre banque le leader de l'accompagnement des franaises qui entreprennent. C'est grce nos 16 400 collaborateurrices que LCL a t lu Service Client de l'Anne 2026 dans la catgorie Banque de rseau pour les particuliers : une reconnaissance de notre ambition d'tre N1 de la satisfaction client. En tant que Banque nationale urbaine, filiale du groupe Crdit Agricole, nous sommes un partenaire solide de plus de 6 millions de clientes. Nous nous appuyons sur un vaste rseau?: plus de 1 400 implantations commerciales et 3 rseaux de marchs de clientle (Banque de Proximit, Banque Prive et Banque des Entreprises, Institutionnels et Gestion de Fortune). En agissant chaque jour dans l'intrt de la socit, nous sommes un groupe engag en faveur des diversits et de l'inclusion et plaons l'humain au cur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap. Nous nous engageons galement pour la dcarbonation et l'accompagnement des transitions, en visant un impact social positif et en encourageant une socit entrepreneuriale.
Rfrence: View phone number on click.appcast.io
Date de parution: 05/06/2026
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