Student Assistant (Library Access Services Dept)

Organizational Summary The Nelson Poynter Memorial Library is an active partner in the teaching, research, and learning of the University of South Florida St. Petersburg’s students, faculty, and staff. We promote student-centered learning and research in an inviting, creative, and collaborative environment. Position Summary The Student Assistant’s primary job function is to provide front desk coverage and library support. The student assistant may be asked to assist staff with patron counts and other general duties in support of the overall operation of the campus library. This position reports to the USF St Petersburg campus library Manager, Library Operations, Access Services. Responsibilities

Provide front desk information support: answers questions about library and campus; helps patrons search the online catalog, locates and checks-out materials, study room keys and accessories; sorts and shelves library materials. Must be consistently reliable to cover assigned desk shift Provides excellent customer service to the USF community and library patrons, both in-person and by telephone. Educates users about library services and policies when appropriate Refers users’ questions to appropriate department or staff Learns Library Classification system, Library of Congress and Dewey. Re-shelves books and makes sure books are in order on the shelves Other duties as assigned Qualifications

Minimum Qualifications This position requires a high school diploma.

Enrolled in minimum 1 credit hour at USF

Preferred Qualifications Experience providing excellent customer service, preferably in a library environment

Experience with MS Office products

Ability to work independently after initial training

Flexibility to adapt to new technologies, workflows, and emerging service models

Able to sit & stand for extended periods. Ability to lift up to 25 lbs. and push up to 50 lbs.

Required Documents Cover Letter

Resume

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at

Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. About USF The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at Compliance and Federal Notices This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws : The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.