Seasonal Benefit Enrollment Counselor - Virtual

Associate On Call Benefit Enrollment Counselor As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group virtually with start dates beginning in September 2026. Job Responsibilities: Virtually attend orientation and client training Elevate the enrollment experience of our client's workforce Proficiency in the benefit enrollment cases which have been assigned Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment Be polite and courteous to all customers and staff. Maintain a professional demeanor at all times Regular and timely attendance Adhere to all work and break schedules Work remote flexible schedules (day or evening), based upon workload and client requirements Communicate information thoroughly and perform work completely and accurately Enter information accurately into the enrollment system Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company Perform all other related and compatible duties as assigned Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts You Bring Knowledge and Expertise: Required Experience: Experience in Customer Service and/or sales experience in person and over the phone Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy Proficiency in computer skills including the ability to navigate dual computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for remote work environment Ability to work in a team environment Ability to work a flexible 8 hour shift with call center hours of 8am-8pm Ability to flexible for on call work with peak season of September to December Ability to work from home, any location within the United States Preferred Experience: 1 + years of experience in Customer Service and/or sales experience in person and over the phone Benefits experience Bi-lingual Spanish Education: High school diploma or equivalent. College degree preferred. Aon offers a benefits package for temporary and seasonal employees who will work 20 or more hours per week including: medical, dental, and vision insurance at the employee's expense, critical illness insurance, 10 company holidays per calendar year (paid, if eligible), paid sick leave as provided under state and local law, and a 401(k) savings plan with employer contributions. Eligibility for benefits are governed by the applicable plan documents and policies.