Bilingual Insurance Helpline Navigator - Access & Enrollment

Whitman-Walker Health seeks a Bilingual Insurance Helpline Navigator to assist patients and DC/MD/VA residents with health insurance eligibility, enrollment, and literacy. This entry-level role supports the PBIN team, handles the Insurance Helpline, and connects clients to PBINs for assistance and troubleshooting. The role requires CAC certification, Spanish and English fluency, and strong customer service with data-tracking skills. Training will cover internal systems and enrollment procedures. #J-18808-Ljbffr Whitman-Walker