Case Manager

Position Details

Position Information


Division
Student Affairs


Department
Student Health Services


Working Title
Case Manager


Vacancy Type
Exempt Professional Staff (EPS)


Min T/E Requirements


Master's degree in Social Work, Counseling, or related field from an accredited program. Licensed Clinical Social Worker or equivalent credentials (e.g. LCSW, LCMHC, LMFT, LCAS) required. Provisional/associate licensed individuals will be considered with anticipated full licensure within one year.


FTE
1


Recruitment Range
Commensurate with Education and Experience


Anticipated Hiring Range
Commensurate with Education and Experience


Position #
3595


FLSA Status
Exempt


Months per year
12


Is this a grant funded position?
Yes


If yes, please indicate the end date of the grant.(if applicable)


June 30, 2030

Primary Purpose of Organization Unit


To provide primary health care, disease prevention, health education, wellness promotion to all UNCP students.

Primary Purpose of Position


To support the mission of Student Health Services by providing integrated behavioral health care that promotes primary medical care, disease prevention, health education, and wellness for all UNCP students. This position plays a vital role in a collaborative, student-centered care model that enhances student well-being and academic success.

Job Description


The Behavioral Health Care Manager (BHCM) serves as a vital member of the Student Health Services team, advancing the university's commitment to holistic student well-being by integrating behavioral health into a primary care setting. Working within a collaborative care model, the BHCM partners closely with medical providers, a psychiatric consultant, and campus and community stakeholders to ensure students receive coordinated, accessible, and effective care that addresses both physical and mental health needs.

In this role, the BHCM provides direct, student-centered behavioral health services, including screening, assessment, brief intervention, and ongoing care management for a unique college population. Utilizing evidence-based approaches such as motivational interviewing, behavioral activation, and problem-solving treatment, the BHCM supports students in addressing common mental health and substance use concerns while promoting resilience, self-management, and academic success. The position emphasizes timely access to care, continuity of services, and proactive engagement strategies to support students throughout their wellness journey.

The BHCM is responsible for coordinating care across providers and settings, monitoring student progress, and adjusting treatment plans based on clinical outcomes and evolving needs. Through regular case review and consultation, the BHCM contributes to team-based decision-making and ensures that treatment recommendations are effectively communicated and implemented. The role also involves maintaining accurate documentation, managing patient records to track outcomes, and using data to inform care delivery and re-engage students who may be at risk of falling out of care.

Beyond direct clinical work, the BHCM plays a key role in supporting Student Health Services' broader mission of health promotion and prevention. This includes contributing to outreach initiatives, fostering connections with students through both in-person and virtual platforms, and collaborating with campus partners to enhance awareness of mental health resources. The BHCM demonstrates a strong commitment to culturally responsive, ethical, and confidential care, while maintaining flexibility and collaboration in a dynamic university environment.

This is a grant funded position through June 30, 2030.

Management Preference


Experience providing behavioral health services, preferably in a college health, primary care, or integrated care setting.

Training in evidence-based interventions (e.g., motivational interviewing, behavioral activation, problem-solving treatment).

Experience with mental health and/or substance use screening and assessment.
Knowledge of young adult development and college student mental health needs are preferred.

Lic or Certification required by statute or regulation


Licensed Clinical Social Worker or equivalent credentials (e.g. LCSW, LCMHC, LMFT, LCAS) required. Provisional/associate licensed individuals will be considered with anticipated full licensure within one year.

Posting Information


Job Opening Date
06/12/2026


Job Closing Date

Open Until Filled
Yes


Posting Category
Professional


Posting Number
EPA01140


Quick Link to Posting




Special Instructions to Applicants


This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.


UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.