Commercial Service Manager
Northwest Exterminating
Job Description
Job Description
Do you enjoy leading a team, solving problems in the field, and helping technicians succeed while delivering exceptional customer service?
We're looking for a Commercial Service Manager who thrives on coaching others, managing field operations, and ensuring our commercial services are delivered safely, efficiently, and with exceptional quality.
This is the perfect role for someone who enjoys leadership, staying organized, and making a direct impact on both customers and technicians.
What You'll Be Doing
- Lead, coach, and support a team of Commercial Pest Control Technicians
- Oversee daily field operations across Commercial department
- Ensure high-quality service and customer satisfaction
- Evaluate customer needs and provide effective service solutions
- Resolve escalated customer concerns professionally
- Maintain accurate service records and required reports
- Support technician training, development, and performance
- Ensure technicians follow company safety and service standards
Why This Role Rocks
- Lead a team that makes a real difference
- Variety of field and management responsibilities
- Opportunity to mentor and develop technicians
- Every day brings new challenges and problem-solving opportunities
- Build lasting relationships with customers and your team
You're a Great Fit If You
- Have at least 2 years of technician experience
- Hold a valid state Certified Applicator License
- Have strong communication, leadership, and problem-solving skills
- Can manage daily field operations
- Are comfortable using CRM systems, PestPac, and mobile tools
- Have experience maintaining service vehicles and equipment
Bonus Points
- Previous supervisory or management experience
- Experience training or mentoring technicians
- Bilingual (English/Spanish)
- Additional industry certifications
What's In It for You
- Competitive pay
- Company vehicle
- Benefits (health, dental, vision)
- PTO + holidays
- Leadership development opportunities
- Career growth within a growing company
Schedule
Monday-Friday (occasional weekends as needed)
Ready to Apply?
If you're ready to lead a great team, solve challenges, and make a lasting impact, we'd love to hear from you. Apply today!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Management: 1 year (Preferred)
- Pest Control Tech: 2 years (Required)
License/Certification:
- Pest Control License (Required)
Work Location: In person
Job Posted by ApplicantProVacancy posted 3 days ago
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