Home Health ​Insurance Verification Specialist

Job Description

Job Description

Insurance Verification Specialist

Location: Las Vegas, Nevada Employment Type: Full-Time | In-Office Position

Dependable Health Services is seeking a detail-oriented and customer-focused Insurance Verification Specialist to join our growing team. This position plays a critical role in ensuring accurate insurance verification, authorization, and billing processes to support quality patient care and operational efficiency.

This is an in-office role located in the Las Vegas/Henderson area and is not a remote position.

Key Responsibilities

• Review and verify patients’ insurance coverage and benefits with accuracy and confidentiality

• Contact insurance providers via phone, email, and online portals to obtain benefit verification and authorizations

• Explain insurance coverage, copayments, deductibles, and out-of-pocket responsibilities to patients

• Maintain accurate patient demographic and insurance information within the electronic health record (EHR) system

• Collaborate with healthcare providers to obtain documentation required for insurance verification and authorization

• Work closely with billing and coding departments to ensure accurate claims processing and reimbursement

• Investigate and resolve insurance discrepancies, denied claims, and authorization issues

• Stay current on insurance regulations, coding updates, and payer requirements

• Deliver exceptional customer service to patients, insurance representatives, and internal staff

• Assist with additional administrative duties to support daily office operations

Qualifications

• High school diploma or GED equivalent required

• Previous insurance verification, medical office, or healthcare administrative experience preferred

• Home Health or Hospice experience strongly preferred

• Familiarity with medical terminology, ICD-10, CPT coding, and insurance regulations is a plus

• Proficiency with computers and electronic health record (EHR) systems

• Strong communication and interpersonal skills

• Excellent organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• Dependable, professional, and able to work independently and collaboratively

Why Join Dependable Health Services?

• Supportive and team-oriented work environment

• Opportunity to grow within the healthcare industry

• Meaningful work that supports patient care and services

• Stable, full-time in-office position

• Competitive compensation and benefits package

If you are organized, motivated, and passionate about supporting healthcare operations, we encourage you to apply and become part of the Dependable Health Services team.

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