Senior SAP Consultant

Experience: 10 Years

Required functional expertise

SAP S/4HANA EWM / 3PL Consultant (Application Management Services)

Role summary

Serve as the primary functional consultant for SAP S/4HANA Embedded EWM (or decentralized EWM, as applicable) and 3PL integrations in an Application Management Services (AMS) Engagement. Own steady-state support, defect resolution, minor enhancements, and continuous improvement for warehouse and logistics execution processes, ensuring stable operations and SLA adherence.

Key responsibilities (AMS-focused)

• Provide L2/L3 functional support for SAP EWM and 3PL-connected warehouse processes (incident/problem/change/service requests, Queue clearing).
• Perform triage, troubleshooting, and root-cause analysis for warehouse execution issues (inbound, outbound, internal movements, inventory).
• Configure and support core EWM functions:
• Outbound : waves, picking, packing, staging, loading, PGI
• Internal : replenishment, bin-to-bin, physical inventory, cycle counting, scrapping
• Warehouse structure : storage types/sections/bins, activity areas, work centers, packing specs
• Support execution controls and optimization: WO/Wave management , labor/queue concepts (where used), exception handling , and monitoring.
• Own/support 3PL integration (as applicable): interface monitoring, error handling, mapping clarification, and process alignment with provider SLAs.
• Partner with business users and warehouse ops leads to capture requirements, propose improvements, and translate into user stories/functional specs .
• Support testing activities: unit testing, regression, UAT support , and release/cutover coordination.
• Maintain operational artifacts: runbooks, SOPs, knowledge articles , interface monitoring guides, and support playbooks.