Accounts Receivable / Collections Specialist

AR/Collections Specialist

The Accounts Receivable / Collections Specialist is responsible for the collection of accounts receivable by coordinating payment collection and servicing of customer accounts. In addition, this position will work closely with the sales team and customers to strengthen and establish professional relationships.

ESSENTIAL RESPONSIBILITIES

• Apply customer payments
• Process credit card payments and credits
• Research and resolve payment discrepancies, unapplied payments, etc.
• Review aging report and make collections efforts through telephone, email, fax, and mail
• Complete customer account reconciliation
• Customer account maintenance
• Provide proof of delivery, invoices, and statements to customers and staff as needed
• Inform Sales Representatives of account status, discrepancies, etc.
• Work with other departments to resolve problems and enhance customer service
• Work with customers to obtain appropriate tax, credit, and contact information
• Generate reports for Sales Representatives and A/R Manager
• Review and release pending orders once account requirements are verified
• Additional duties or special projects as assigned.

EXPERIENCE, EDUCATION & PHYSICAL REQUIREMENTS

• High School diploma required, associate's degree or higher preferred.
• 2+ years accounting experience in collections or related field
• Strong organization skills, ability to prioritize work and multitask effectively and efficiently in a fast pace, heavy workload environment
• Detail oriented and responsive, deadline-driven
• Strong customer service skills, ability to maintain a professional demeanor and develop and maintain solid relationships with a focus on high profile customers
• Strong focus on teamwork and ability to manage relationships across multiple departments
• Excellent verbal and written communication skills
• Analytical/Critical thinking skills
• Knowledge of accounting principles and practices
• Proficient in Microsoft office Suite of products
• Strong computer skills with an emphasis on accounting software and 10-key touch
• Ability to identify, research and resolve account discrepancies
• Must meet deadlines and manage a high volume of incoming emails and calls and respond in a professional and polite manner in a timely fashion.
• Ability to pass job-related employment screenings.

Compensation & Benefits

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS:

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.