Data Analyst

Program & Data AnalystSerco North America is seeking a Program & Data Analyst to provide a programmatic, analytical, and operational support for a major U.S. Navy modernization and sustainment program at the Washington Navy Yard in Washington, DC. The ability to obtain/maintain/transfer a U.S. Department of War (DoW) Secret security clearance.In this role, you will serve as a key contributor supporting program execution, stakeholder coordination, data analysis, and reporting activities across Navy and Department of War organizations. You will bridge the gap between raw data and business decision-making by collecting, validating, analyzing, and presenting information that enables informed, data-driven decisions.The successful candidate will possess strong analytical, organizational, and communication skills and thrive in a fast-paced environment supporting critical Navy mission requirements.ResponsibilitiesData Analysis & ReportingCollect, validate, and maintain data from multiple sources to ensure accuracy, integrity, and reliability.Analyze complex datasets and identify trends, risks, and opportunities using established analytical methods.Develop and maintain reports, dashboards, charts, and visualizations utilizing tools such as Microsoft Power BI and Tableau.Prepare recurring and ad hoc reports to support program leadership and stakeholder decision-making.Monitor program metrics and assist in evaluating program performance and effectiveness.Administrative & Program SupportPrepare, review, edit, and maintain correspondence, reports, meeting materials, briefings, and presentations.Maintain program documentation, records, databases, and file management systems.Track program activities, action items, and milestones.Provide administrative support for meetings, working groups, and project-related activities.Assist in developing and maintaining standard operating procedures and program documentation.Stakeholder CoordinationCoordinate and communicate with Navy headquarters personnel, fleet representatives, shipyard personnel, and other government stakeholders.Support information flows between organizations to ensure timely execution of program priorities.Facilitate coordination efforts and assist leadership in tracking actions and resolving issues.Compliance & Process ImprovementEnsure adherence to established program office procedures, standards, and reporting requirements.Support continuous process improvement initiatives by identifying opportunities to improve data quality, reporting efficiency, and administrative processes.Maintain records and documentation in accordance with company policies and government requirements.QualificationsU.S. Citizenship.The ability to obtain and maintain a Secret security clearance.A Bachelor's degree in Business Administration, Data Analytics, Management, Information Systems, or related discipline. Additional relevant experience may be substituted in lieu of a degree.2 years of professional experience supporting government, military, defense, or related programs.Experience performing administrative, analytical, or program support functions.To be proficiency with Microsoft Office Suite, including:ExcelWordOutlookPowerPointExperience utilizing advanced Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis tools.Strong written and verbal communication skills.To demonstrate organizational skills with the ability to manage multiple priorities and deadlines.The ability to work independently while contributing effectively within a team environment.The ability to travel 10%.Preferred Qualifications:Prior experience supporting Navy, Department of Defense, or federal government programs.Experience supporting shipyard, maintenance, modernization, sustainment, or submarine-related programs.Knowledge of Navy organizational structure and operational processes.Experience using data visualization tools such as:Microsoft Power BITableauLookerExperience with SQL database queries and data management.Familiarity with government contracting processes.Experience with document management and records management systems.Knowledge of NAVSEA, Team Submarine, and related Navy policies and procedures.Prior active-duty military service, particularly within the submarine community.Experience supporting Navy acquisition programs or submarine program offices.Additional InformationRegular onsite attendance is required five days per week, except for government holidays and approved exceptions.Occasional local travel may be required in support of program objectives.