Sales Manager (Full Time) - 24H961

What You’ll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Maintain a genuine customer focus on the sales floor. Foster a positive, safe and inclusive environment for employees and customers. Consistently model service standards and omni‑channel experience while coaching others to success. Lead and execute an assigned business focus area through planning and detailed follow‑through. Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns in a timely and appropriate manner. Utilize customer feedback to identify areas of opportunity and implement actions to drive results. Build customer loyalty through Company sponsored programs, including credit. Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager. Recognize exceptional performance through positive reinforcement and appreciation. Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls. Qualities we’d love in a candidate: A positive and solutions‑oriented mindset. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). A variety of skills and experiences. A high school diploma or GED. You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, which helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career. Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long‑term career, you will grow at Carter’s. Additional great benefits. Carter’s for all: Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make any decision in our hiring process. NOTE: This job description is all‑inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. #J-18808-Ljbffr