Senior Associate - Product Manager Payments

Senior Associate - Product Manager Payments New York, NY, United States Job Description Do you love conceptualizing and building innovative products? Are you energized about creating fintech platforms that fuel the next wave of growth in payments? Then join our team, where talented product leaders are revolutionizing payment experiences and promoting the expansion of digital payments. As a Senior Associate of Product within the payments team, you will conceptualize the next generation of payment platforms, drive innovative thinking and build seamless customer journeys that become the foundation of Chase digital payment experiences. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies and a strong inclination for innovative thinking. We are looking for product owners who lead with product thinking and aren’t afraid to dive into technical detail, who can take responsibility for driving development, monitoring performance and scaling to millions of customers while fostering a culture of innovation, learning and collaboration. Job Responsibilities Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1 Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed Collaborate with a team of cross‑functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance) Required qualifications, capabilities, and skills 3+ years of experience in financial services and/or product management Experience in online payments including digital wallets, card payments and money movement Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers Passion for understanding customer needs and demonstrated ability to build scalable platforms Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution Outstanding verbal and written communication Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies Proven track record of managing risk and controls Bachelor's or Master’s in Computer Science, Engineering, Business Administration or comparable field of study Preferred qualifications, capabilities, and skills Candidates with Fintech background or payment platform experience shall be preferred Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer / Disability / Veterans We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. #J-18808-Ljbffr Next Frontier Capital