Automotive Service Advisor
Autosaver Group
Job Description Are you ready for a career and not just a job? Are you ready to earn what you deserve with great benefits? We are currently looking for a qualified Service Advisor to join the Autosaver Group team.
The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships. RESPONSIBILITIES:
The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships. RESPONSIBILITIES:
- Schedules service department appointments.
- Contacts no-shows to reschedule appointments.
- Follows up with customers after the appointments.
- Monitors customer satisfaction survey results and works with customers to maximize results.
- Handles service counter overflow.
- High school diploma or equivalent required
- Must be able to read and comprehend instructions and information
- Basic knowledge of vehicle mechanical operations
- Professional personal appearance
- Excellent written and verbal communication skills
- Dental Insurance
- Health Insurance
- Life Insurance
- Employee Assistance Program
- 401(k) with Employer Match
- Direct Deposit
- Paid Leave
Vacancy posted 3 days ago
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