AI Strategy Manager

Job Description

Job Description

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for an AI Strategy Manager . If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job – it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Roles and Responsibilities

• Develop and maintain the company's enterprise AI strategy and roadmap in alignment with overall business objectives.
• Develop, implement, and maintain a corporate AI policy that promotes responsible and secure use of AI while protecting company data and confidential information.
• Partner with executive leadership and department leaders to identify high-value opportunities for AI adoption and process improvement.
• Evaluate emerging AI technologies, platforms, and capabilities and assess their potential business applications.
• Prioritize AI initiatives based on business value, feasibility, cost, risk, and organizational readiness.
• Develop business cases, recommendations, and implementation plans for proposed AI initiatives.
• Monitor industry trends and emerging technologies to identify opportunities for the organization to leverage AI effectively.
• Lead and coordinate AI initiatives from initial concept and pilot through implementation and ongoing optimization.
• Collaborate with IT and business stakeholders to integrate AI solutions into existing systems, workflows, and processes.
• Identify opportunities to automate repetitive or inefficient processes using AI and related technologies.
• Work with departments to redesign workflows and business processes to take advantage of AI capabilities.
• Coordinate with internal teams and external vendors as necessary to implement AI solutions.
• Establish success metrics and monitor the effectiveness, adoption, and return on investment of AI initiatives.
• Serve as a subject matter expert and internal resource for AI-related questions, opportunities, and best practices.
• Work directly with department leaders and employees to understand business challenges and identify appropriate AI solutions.
• Develop and deliver training, demonstrations, and educational resources to increase employee understanding and adoption of AI tools.
• Promote practical and responsible use of AI throughout the organization.
• Help employees identify appropriate use cases for AI while setting realistic expectations regarding its capabilities and limitations.
• Build relationships across departments to encourage collaboration and adoption of successful AI initiatives.
• Partner with IT, cybersecurity, legal, HR, and other stakeholders to establish appropriate AI governance practices.
• Help develop and maintain company policies, standards, and guidelines governing the use of AI.
• Evaluate potential risks associated with AI solutions, including data privacy, security, accuracy, intellectual property, and regulatory considerations.
• Help establish guidelines regarding confidential, proprietary, and sensitive company information used with AI tools.
• Maintain awareness of applicable laws, regulations, contractual requirements, and industry standards affecting the organization's use of AI.
• Collaborate with IT to ensure AI solutions meet appropriate security and technology requirements.
• Monitor the performance and adoption of implemented AI solutions and identify opportunities for improvement.
• Gather feedback from users and stakeholders to continuously improve AI tools and processes.
• Develop and maintain an inventory of AI tools, use cases, initiatives, and vendors across the organization.
• Identify opportunities to expand successful AI implementations to additional departments or business functions.
• Provide regular updates to leadership regarding AI initiatives, progress, opportunities, risks, and measurable business outcomes.
• Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

• Bachelor's degree in business, information technology, computer science, data analytics, engineering, or a related field; equivalent professional experience may be considered.
• 3–5+ years of experience in technology, business transformation, process improvement, project/program management, management consulting, or a related field.
• Demonstrated understanding of artificial intelligence, automation, and emerging AI technologies.
• Experience identifying and implementing technology solutions to address business challenges.
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate technical concepts to non-technical audiences.
• Demonstrated ability to work collaboratively with executives, managers, technical teams, and business users.
• Experience leading AI, digital transformation, technology transformation, or enterprise automation initiatives.
• Experience implementing AI tools or platforms within an organization.
• Experience with AI governance, responsible AI, data privacy, cybersecurity, or technology risk.
• Experience with workflow automation, business process optimization, or enterprise software implementation.
• Familiarity with AI platforms and tools such as Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini, or comparable enterprise AI solutions.
• Experience developing AI business cases, calculating ROI, and measuring technology adoption.
• Experience working in a multi-location or distributed organization.
• Experience in construction, engineering, manufacturing, or other project-based industries preferred.
• Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.
• Must successfully pass a background check and drug test.

Work Environment: Work is performed in an office environment with air conditioning and bright lights.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• Medical/Dental/Vision Insurance
• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

Additional Notes

• If you are unable to apply electronically and require an accommodation, please contact View email address on us.fitly.work
• MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply.