Medical Assistant (EG)

About Porch Light Health:


Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.


This is a rover position between the following locations: Northglenn, Lakewood, Englewood, and Aurora clinics.


Location: Porch Light Health Clinic / Comprehensive Behavioral Health Clinic in Denver Region, CO

Job Type: Full-Time


Pay: $19 - 23/hr. (based on education, experience, and location)


Hours: 40 hours per week, some Saturdays required, may include remote evening patient monitoring (phone calls)


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Responsibilities and Duties:


As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:


Booking and Rescheduling Appointments:


Coordinate with patients to schedule and reschedule appointments efficiently.


Managing Prior Authorizations:


Submit and track insurance prior authorizations to ensure timely treatment for patients.


Patient Monitoring and Communication:


Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.

Insurance Liaison:


Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.


Provider Communication:


Maintain respectful and professional communication with providers and other medical staff.


Clinic Administration:


Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.


Clinic Operations:


Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.


Patient Education and Support:


Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.


Qualifications and Skills:


The ideal candidate will possess the following qualifications and skills:


Certified Medical Assistant (CMA)
Registered Medical Assistant (RMA) or other relevant certification is also acceptable.


Phlebotomy Experience:
Phlebotomy skills are highly desirable.


Proficiency in Google Suite:
Comfortable using Google Docs, Sheets, and other Google applications.


Experience with EMR Systems:
Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).


Ability to Navigate Multiple Patient Medical Record Platforms:
Capable of learning and adapting to various patient management systems.


Strong Communication Skills:
Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.


Time Management Skills:
Ability to prioritize tasks and manage time effectively in a busy clinic setting.


Dependability and Reliability:
Must be reliable, punctual, and willing to travel to multiple rural locations as needed.


Transportation:
Reliable transportation is required for travel between clinic locations.

Job Requirements:


Education:
High school diploma or equivalent.
Certified Medical Assistant (CMA), or equivalent certification.


Experience:
At least 1 year of experience with EMR systems is preferred.
Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
Valid Driver's License

Work Setting:
In-person at the clinic.
Denver Region Clinics

Work Hours:
Shifts may differ depending on opening.
Typically 8-hour shifts, 40 hours per week.
Rotating Saturdays required.


Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.