Director, Content & Social Marketing

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and you) can make that happen.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

As the Director of Content Marketing, you will define and lead Boulevard’s content strategy in a rapidly evolving landscape shaped by AI, LLMs, and new modes of discovery.

You will build and scale a modern, multi-format content engine that drives awareness, authority, and demand across channels—ensuring Boulevard shows up where and how today’s buyers actually learn: AI-generated answers, social platforms, peer communities, and trusted industry voices.

You’ll own the strategy and system behind how we tell our story—transforming insights, product value, and customer outcomes into content people actively seek out, engage with, and share.

As a leader, you’ll build and manage a growing team spanning editorial, social, and emerging formats like video—while operating as a player‑coach on the highest‑impact work.

In this role, you’ll partner closely with Product Marketing, Performance Marketing, Brand, and Customer-facing teams to create a content flywheel that fuels the entire go‑to‑market motion—from category education to pipeline and expansion.

What you’ll do here

Set the vision for Boulevard’s content strategy across formats, channels, and audiences—balancing brand, authority, and demand generation

Hire, develop, and lead a growing team of content marketers across editorial, social, and emerging formats

Design a multi-format content ecosystem spanning editorial, social, video, customer storytelling, and thought leadership

Own Boulevard’s social media presence across all platforms, setting the strategy, voice, and content mix that builds a brand the industry actively follows—educational, entertaining, and worth sharing

Lead the direction and growth of owned media properties including podcast, video series, as steady on‑brand content franchises

Develop an executive content program that activates CEO and leadership voices to build credibility with mid‑market and enterprise buyers

Establish a consistent, high‑quality content cadence that extends beyond campaigns and launches, ensuring content is cohesive, high‑impact, and working effectively across the full funnel

Ensure content drives measurable impact across awareness, engagement, pipeline, and retention

Design content for modern discovery, including SEO, AEO, and generative search experiences

Adapt content strategy to how buyers increasingly engage with AI tools, zero‑click results, and community‑driven learning

Continuously test and evolve formats, channels, and distribution strategies in response to changing behaviors

Partner across the marketing ecosystem by working closely with Product Marketing on messaging and narrative alignment, Demand Gen on pipeline‑driving content programs, Brand & Creative on storytelling and content experience

Raise the bar for content quality and craft by bringing a clear point of view on what “great” looks like

What youll need to thrive

8–10+ years in content marketing, editorial, or thought leadership roles, with 5+ years leading and building teams

Proven experience building or scaling a modern content engine in a Vertical SaaS or technology company

Deep understanding of how content drives business outcomes across brand, demand, and customer lifecycle

Experience managing social media strategy and community presence at a brand level

Strong grasp of modern discovery, including SEO and emerging AI‑driven search (AEO/GEO)

Exceptional storytelling and editorial instincts—you know how to find and shape narratives that resonate

Experience leading multi‑format content strategies across written, social, and video content

Track record of building scalable content systems, not just one‑off campaigns

Strong cross‑functional leadership skills and experience partnering with Product Marketing, Demand, and Brand teams

Analytical mindset with the ability to connect content efforts to measurable business impact

Experience with proprietary research, community‑led content, or new media formats is a plus

Experience and exposure to tools such as AirOps, CMS (Contentful), GA4 (Looker), Asana, Figma, AI tooling

How well take care of you
At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good‑faith estimate of the base salary range for this role. For U.S. based candidates, the anticipated base salary range is $168,000 - $200,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

401(k) match plus dental, medical, vision, and life insurance

Flexible vacation day policy

Fully remote with a work‑from‑home stipend every month

Family planning resources and specialized support programs

Equity: get ahead on the ground floor and grow with Boulevard

Boulevard Bucks Learning and Development program that allows employees to explore businesses in the market we serve

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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