Store Manager

SUMMARY: The Store Manager leads the overall operation of the restaurant. This role carries full responsibility for directing daily operations, ensuring compliance with company standards in areas such as product preparation and delivery, guest relations, facility maintenance, inventory, team management, hiring and training, financial accountability, and delivering high-quality service and products to every customer. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage day-to-day operations including scheduling, ordering / inventory levels, and developing kitchen staff and front of house team members Oversee profit & loss by driving sales, managing inventory and labor, reviewing financial reports, and taking corrective action as needed Recruit, interview, and hire team members; conduct performance evaluations, provide coaching, training, and when necessary, take disciplinary action with sufficient evidence and documentation Hold authority to hire and terminate staff, in partnership with Human Resources Ensure adherence to the Occupational Safety and Health Act, local health codes, local employee labor laws, and company safety policies Maintain the preventative maintenance program for facility, equipment, and grounds Promote a safe work environment and encourage safe work behaviors Deliver fast, accurate service with a focus on guest satisfaction and consistent food quality Execute local and corporate marketing programs, including the organization of community engagement events Managing cash at stores (e.g., bank deposits, tips) QUALIFICATIONS GUIDELINES: To perform this job successfully, candidates must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities. EDUCATION/EXPERIENCE: High School diploma or equivalent required 2-4 years of supervisory experience in food service or retail required Demonstrated leadership and managerial ability with a strong focus on customer service LANGUAGE ABILITY: Excellent written, verbal, and group communication skills are essential. Must be able to read, analyze, and create general business documents and memos. Bilingual in Spanish is preferable. MATH ABILITY: Strong business math skills required. REASONING ABILITY: Must demonstrate strong problem-solving and decision-making skills and adaptability in changing situations. COMPUTER SKILLS: Must be proficient in using the internet, email, and business software including Word, Excel, and PowerPoint. SUPERVISORY RESPONSIBILITIES: This role supervises cashiers, cooks members, front of house shift leaders, and kitchen leads. PHYSICAL DEMANDS: This position involves prolonged standing on hard surfaces, occasional work in warm environments, lifting of supplies, and moderate to loud noise levels. Use of hands and arms for reaching, grasping, and manipulating objects is required. Exposure to hot equipment and cooking oil will occur throughout the shift. SPECIAL REQUIREMENTS/CERTIFICATION: None Note: This job description is not intended to be an all-inclusive list of responsibilities. Additional duties may be assigned by leadership as needed. The company is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Reasonable accommodations will be provided for qualified individuals with disabilities in compliance with applicable laws. Discrimination or harassment of any kind is prohibited. #J-18808-Ljbffr