Senior Python Backend Developer
Epsilon Solutions Ltd
Product Owner for Conga Contract Lifecycle Management
We are seeking a skilled Product Owner to support ongoing enhancements and integration of Conga Contract Lifecycle Management (CLM) and Opportunity and Pipeline Management (with SFDC). This individual will play a critical role in driving business process improvements across the opportunity-to-contract lifecycle by gathering requirements, documenting user stories, and supporting delivery through IT development teams.
This role will work closely under the direction of the full-time CLM Product Owner, who will provide strategic guidance and retain final decision authority.
Key Responsibilities
Product Ownership Support
- Collaborate with the full-time CLM Product Owner to define scope, backlog, and sprint priorities for ongoing Salesforce and CLM enhancements.
- Elicit and document detailed business requirements from Sales, Legal, Operations, and Finance stakeholders.
- Translate requirements into user stories, acceptance criteria, and process flows for development teams.
- Ensure alignment of CLM and Opportunity/Pipeline functionality with broader CRM and sales enablement strategies.
Conga CLM & Salesforce Enablement
- Partner with Salesforce and Conga teams to streamline contract generation, negotiation, approval, and execution workflows.
- Optimize integration between Salesforce Opportunity records and Conga CLM contracts to improve visibility and automation across deal stages.
- Define and validate business rules for document templates, clause libraries, and approval hierarchies within CLM.
- Support reporting and analytics enhancements for pipeline health, contract cycle times, and contract value realization.
Cross-Functional Collaboration
- Serve as the liaison between business stakeholders and IT/development teams to ensure clarity and delivery accuracy.
- Partner with Sales Operations and Legal teams to align process improvements with compliance and governance standards.
- Facilitate UAT, capture feedback, and coordinate defect triage and resolution activities.
- Participate in sprint ceremonies including backlog grooming, sprint planning, and retrospectives.
Governance & Documentation
- Maintain detailed documentation of user stories, configuration decisions, process maps, and test scenarios.
- Ensure all functionality changes comply with corporate policies, security, and data management requirements.
- Contribute to change management and user adoption efforts by supporting communication and training deliverables.
Qualifications
Required
- 5+ years of experience as a Product Owner, Business Analyst, or similar role supporting Salesforce-based solutions.
- Hands-on experience with Conga CLM (Contract Lifecycle Management) and its integration with Salesforce Opportunity workflows.
- Strong understanding of Salesforce Sales Cloud, particularly Opportunity management, pipeline forecasting, and approval processes.
- Proven ability to create detailed, testable user stories and define acceptance criteria.
- Familiarity with Agile/Scrum delivery methodologies and sprint planning practices.
- Excellent stakeholder management and communication skills across Sales, Legal, and IT functions.
Preferred
- Salesforce or Conga certifications (e.g., Salesforce Certified Administrator, Conga CLM Specialist).
- Experience implementing or optimizing end-to-end contract lifecycle processes (from request through renewal).
- Understanding of eSignature tools (e.g., DocuSign, Adobe Sign) and their integration with CLM.
- Experience with data migration or CRM process reengineering in complex enterprise environments.
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