Clinical Operating Director, Behavioral Health

Summary

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

This is a hybrid role so must live in NY - Long Island, Westchester, NYC areas

Active clinical New York license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice

This is a hybrid role so must live in the Westchester/Long Island/NYC area and have the ability to travel to our MH sites in Forest Hills, North Babylon, Mamaroneck, Seldon, Riverdale, Syosset, Bensonhurst, Commack, Rockville Centre

Lead a state-based mental health practice serving thousands of children and adolescents. Own clinical operations, drive utilization, and build a high-performing team of therapists and psychiatrists while maintaining your clinical roots. As a Clinical Operating Director, you will own the day-to-day clinical operations for a state-based mental health pod serving thousands of patients annually. You'll drive utilization, patient access, intake workflows, and operational performance while maintaining your clinical credibility as a licensed supervisor and mentor to your team. This is a hands‑on role for a senior clinician who wants to scale impact beyond the therapy room without abandoning clinical practice or supervision. This role reports to VP – Behavioral Health.

Responsibilities

• Lead a state-based pod of 30–50 clinical FTEs (therapists, psychiatrists, psychiatric NPs)
• Provide board‑approved clinical supervision to pre‑licensed and newly licensed clinicians per state requirements
• Coach and develop therapists and psychiatrists; build a culture of clinical excellence, peer learning, and evidence‑based practice
• Hire, onboard, train, mentor staff therapists
• Monitor clinical outcomes, functional assessments and drive continuous improvement
• Utilization, Access & Adherence to clinical protocols
• Own provider utilization and scheduling efficiency—drive billable time to 75–90% while protecting clinician wellbeing
• Oversee patient intake, triage, and therapist‑patient matching to optimize clinical fit and reduce no‑shows
• Manage referral flow from PM Pediatrics urgent care, pediatricians, schools, and third‑party platforms
• Drive visit volume growth and revenue per FTE targets while maintaining clinical quality
• Work with mental health leadership team to develop and implement innovate programs across the service line

Qualifications

Must‑Haves:

• Active clinical license (LCSW, or PhD/PsyD) with board‑approved supervisor designation in your state of practice and Medicaid enrollment in the state(s) of practice
• 5+ years of post‑licensure clinical experience in mental health or behavioral health settings
• 3+ years of leadership experience in clinical operations, practice management, or team leadership
• Experience in pediatric or adolescent mental health settings (outpatient clinics, school‑based programs, integrated care)
• Proven ability to drive utilization, scheduling, and operational performance in healthcare settings
• Strong business acumen: demonstrated proficiency in data management and analytics including creating reports, spreadsheets and presentations, reading and comprehending P&L statements, making data‑driven decisions
• Clinical credibility: therapists and psychiatrists respect you as a clinician, supervisor, and mentor
• Comfort with technology: proficiency with EMRs, telehealth platforms, scheduling systems, and analytics dashboards

Nice‑to‑Haves

• Multi‑state licensure (especially for virtual care leadership)
• Direct experience with value‑based care, payer contracting, or population health management
• Track record scaling clinical operations (growing teams, launching new programs, entering new markets)
• Specialty expertise in trauma, DBT, perinatal mental health, or other high‑need populations
• Prior experience in urgent care, retail healthcare, or high‑volume outpatient settings

Work Environment & Location Requirements

Hybrid model: combination of on‑site presence (clinic locations, supervision sessions, team meetings) and remote work (administrative tasks, telehealth oversight)

Markets: New York or New Jersey

Travel: minimal (within‑state pod visits as needed)

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

PM Pediatric Care is transforming physical and mental health care for kids and young adults. With nearly 100 locations nationwide, a convenient telehealth offering, partnerships with leading children’s hospitals, and a rapidly growing pediatric mental health program, PM is making a meaningful difference in our communities through the delivery of convenient, compassionate, best‑in‑class care. We’re seeking passionate, skilled professionals who value innovation, impact, and excellence. Join our growing national team and help us revolutionize pediatric healthcare, while building a rewarding career.

Target Compensation

$150,000 - $190,000

Compensation

Compensation Dependent Upon Location and Experience. The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

Compensation Dependent Upon Location and Experience. The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.