Student Services Coordinator

Student Services Coordinator

The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance, Retirement Programs, Paid Tuition, Dependent Scholarships, Annual Leave, Sick Leave, 13 Paid Holidays (including an extended December holiday), Paid Parental Leave, Professional Development Opportunities. Click here to learn more about why you should work at USC.

Advertised Job Summary - Serves as the primary point of contact for students needing assistance, as requested. Provides support for helping general students navigate the University's many processes and offices. Remains current with program area requirements, policies, and procedures. Plans, schedules, and coordinates all elements in student orientations, plus other meetings, activities, and events. Collects and reviews course materials including syllabi and course evaluations. Processes overrides for courses and responds to general inquiries for assistance.

Job Related Minimum Required Education and Experience - Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Knowledge/Skills/Abilities - Knowledge of University policies and procedures. Must have ability to direct and manage multiple complex activities. Must be able to establish and maintain effective working relationships with others in the University community.

Job Duties

Job Duty - Serves as student services coordinator for USC's senior citizen population. Serves as the primary contact for these students in providing assistance. Provides support in navigating USC requirements and referring to other offices on campus. Assists with course registration and understanding of University policies and procedures.

Job Duty - Coordinates and provides support to Assistant Director with current and developing programs and initiatives including, but not limited to, Winter Session and Summer Semester. Serves as primary coordinator of grade collection for Summer Semester at USC. Maintains the Winter Session course waitlist. Collects and reviews course materials including syllabi and course evaluations. Maintains positive relationships with all departments/academic/university offices and personnel affiliated with the program. Plans, schedules, and coordinates representation at new student orientations, as well as other activities and events where the program works with campus partners and academic departments.

Job Duty - Directs and organizes the Student Advisory Board. Communicates with Board leaders and Board members and organizes volunteer opportunities. Supervises Board leaders in scheduling meetings and meeting itineraries. Assists Board leadership in managing a budget for events, team building, and beyond-the-classroom experiences.

Job Duty - Coordinates the Interdisciplinary Certificate enrollment process for students who are adding one or more of the certificates to their undergraduate degrees. Receives Formstacks from interested students and processes their curriculum additions in Banner. Assists certificate students with questions and changes, as needed. Maintains up-to-date database of students currently enrolled in all four certificates. Ensures timely email communication with students regarding graduation application processes. Communicates with academic advisors and Registrar's office on additions, changes, and certificate graduation applications.

Job Duty - Supervises student office assistants and provides assistance to program office personnel through backup rotation for front desk coverage. Provides support to and serves in place of Assistant Director for meetings and presentations, as needed. Performs peer institution research, as needed, throughout the year. Performs other special projects and job-related duties, as assigned.

Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive - No

Hazardous weather category - Non-Essential

Posting Detail Information

Number of Vacancies - 1

Desired Start Date - 10/09/2026

Job Open Date - 10/07/2026

Job Close Date - 10/30/2026

Open Until Filled - No

EEO Statement - The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.