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Service Delivery Center ‒ Regulatory Compliance Analyst

$54.3k - $100.9k

Ernst & Young

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

Regulatory Compliance sits within Financial Services Risk Management (FSRM) and focuses on supporting financial services clients with adhering to regional and global regulatory requirements, including but not limited to banking regulations, consumer regulations, investment advisor requirements, sector-specific regulations, and broker-dealer compliance. Regulatory Compliance encompasses three different service offerings: Financial Crimes Compliance, Consumer and Enterprise Compliance, and Sector Compliance. As we continue to deliver a broad range of risk management services to financial services firms, we need your help to build the capabilities of our Service Delivery Center.

The opportunity

As an Analyst you’ll be based at our Service Delivery Center (SDC) in either Jacksonville, Florida or San Antonio, Texas which is made up of high-performing US-based employees who work closely with our Consulting professionals to deliver work to our Financial Services clients. Here, you’ll be involved in project teams of all sizes, assessing or collecting customer information, reviewing transactions to identify unusual or potentially suspicious activity, validating regulatory adherence, and addressing regulatory needs.  There are opportunities to learn quickly and deliver high quality services to our clients.  Future opportunities for growth and advancement come as individuals in this role come to understand and specialize in the work and show high quality delivery as well as people management skills. 

Your key responsibilities

Execution and quality review of collection and assessment of customer information and validating third-party information.  Review adverse media from customer screening, customer transactional records and legal documentation.   You may review the work of more junior team members. Bring strong attention to detail and judgement skills to ensure work is complete and accurate and to escalate to leadership when appropriate. 

Skills and attributes for success

Delivering client requirements in a regulatory driven environment, process improvements, and understanding operationally complex Know Your Customer and transaction monitoring engagements, among other financial crimes compliance-related responsibilities. Developing relationships with team members across all teams.

To qualify for the role you must have

  • Minimum of 1 years of work experience related to operational management in the financial services industry
  • A degree in business or related discipline
  • Excellent attention to detail working in a time sensitive metrics and quality driven production environment.
  • Strong proven communication skills demonstrated through effective writing and presentation of information
  • Effective teaming, project management, and organizational skills.
  • An understanding of financial products and services including those related to depository institutions, wholesale banking, insurance, asset management, securities, financial technology or private equity.
  • An interest in working in an environment which encourages continuous learning, development and identification of opportunities for improvement of individual and team performance.
  • A willingness to travel on an exception basis, less than 5%, for client needs.

Ideally, you’ll also have

  • Analytical skills, especially those related to knowledge of financial service and/or understanding money laundering trends and other financial crimes.
  • Experience related to payment operations, including processing of real-time settlement networks, and/or experience with transaction monitoring, Know Your Customer, or sanctions screening technology systems.
  • Strong teaming skills working with others of diverse skill sets and backgrounds

What we look for

You should be flexible and able to juggle multiple responsibilities, including delivery of exceptional quality work to our clients.  You’ll be a self-starter, motivated, and will value sharing best practices in executing the work across a variety of anti-money laundering and financial crimes related topics.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

•    Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
•    Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•    Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
•    Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
    • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $54,300 to $100,900
    • Bay Area California offices – $56,600 to $105,100
    • All other offices locations in the US, including Sacramento – $45,200 to $92,400 
  • Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

  • To make the most of your application experience, please limit yourself to two applications within a six-month period.
  • EY accepts applications for this position on an on-going basis.
  • For those living in California, please click for additional information.
  • At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on careers.ey.com

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