Community Health Worker

Community Health WorkerInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all.The posted compensation range of $25.55 - $38.00/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.As our Community Health Worker, you will serve as a vital link between underserved communities and essential community resources. You will be instrumental in reducing health disparities by helping clients navigate and access critical health, social, educational, and employment services through a home-visiting model. Every day you will proactively engage with clients through home visits, meticulously assessing their needs and identifying specific Pathways to care and support. You will connect clients to identified community resources, provide guidance on accessing medical, behavioral health, and social services, and offer practical assistance to overcome logistical obstacles. To be successful in this role, you will possess a profound understanding of the cultural and geographical nuances of underserved communities. A strong ability to problem-solve, coupled with empathy and resilience, is essential for effectively removing barriers to care and empowering clients.Is a role model for the Hospital's Patient Satisfaction effort, i.e. demonstrates AIDET principles when interacting with customers, subordinates and colleaguesResponsible for establishing trusting relationships with patients, and their support team, while providing general support and encouragementBased on social needs screening results, provide ongoing follow-up, basic motivational interviewing and goal setting with patients/support teamFollow-up with patients via phone calls and visits to other settings where patients may need assistanceFollow up with patients should be on-going from initial identification through closureHelp patients reach personal goals and attend appointments, as neededRequiredA minimum of one (1) year experience in a healthcare setting working with patients, healthcare services, medical groups and payors requiredA minimum of one (1) year experience in community outreach, advocacy work within the healthcare/communityHigh School Diploma or GEDCompletion of Community Health Worker certification program at Charles Drew University - within 12 months of hireAbility to use Google WorkspaceAble to provide culturally appropriate serviceAbility to build effective relationships with patients, staff, community agencies and community membersKnowledge of healthcare payors, medical groups and servicesGood written and verbal communication skillsPreferredAssociate Degree, preferable in a healthcare related field preferredCA Driver's LicenseBilingual Spanish speaker with ability to read and write SpanishFounded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.One Community. One Mission. One CaliforniaDepending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.