Corporate Trainer/Technical Trainer- 3635441

Job Description

Job Description

Job Title: Corporate Trainer/Technical Trainer

Location: Baton Rouge LA 70802

Salary/Payrate: $90K-$125K annually and AWESOME benefits!!!

Work Environment:  Onsite with frequent travel (2 trips per month – could be 1 or 2 night trips)

Term: Permanent / Fulltime

Bachelor’s degree required:  No

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION

This position will be developing and implementing effective training programs that enhance employee skills and foster professional growth within the organization. This position is responsible for designing training curricula and ensuring that all training initiatives align with the firm’s strategic goals. The ideal candidate will possess strong organizational skills and a passion for educating staff and attorneys.

Responsibilities Include

• Train attorneys and support staff on the basic and advanced functions of the core and specialized legal applications used by the Firm using such methods as one-on-one training in-person, in-person group instruction, and on-line instruction.
• Partnering with and forming strong trusted advisor relationships with Firm Management, Practice Group Leaders and Partners to identify training and program needs and determine appropriate means to deliver and assess the success of related programs
• Measure and assess organizational needs to effectively design, implement, and evaluate programs that facilitate the development and continuous learning of all Firm employees to ensure Firm objectives and strategic needs are being met
• Develop, execute, and expand as needed, training programs offered at all levels within the employee and attorney
• Develop and maintain training materials for all applications and systems used by the Firm
• Assist with testing and documentation of applications and settings for new systems and software
• Identify additional training requirements by working with IT staff, analyzing help desk reports, and classroom feedback
• Evaluate eLearning platforms/Learning Management Systems for the most effective programs and develop content for on-demand skills-based video training
• Conduct multiple-session computer application training for new hires. Collaborates with Human Resources on coordinating new hire training and works with HR to identify additional training needs of the Firm
• Provide desk-side assistance and floor support during and after training
• Conduct post training surveys to assess effectiveness

Technical Knowledge

• Microsoft Windows 10 Enterprise or higher
• Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint)
• Document management systems (DMS) experience preferred
• In-depth knowledge of templates, document design, and styles
• Learning management system
• Knowledge of legal case management, time entry, and expense systems preferred.

Required Qualifications

• Bachelor’s degree, or equivalent certifications, or equivalent work experience
• Minimum 5 years of technology or organizational development training experience
• Previous law firm experience highly desired
• Experienced in planning, designing, teaching, and facilitating technology training
• Ability to communicate with attorneys and staff in an effective, non-technical manner
• Demonstrated research, analytical, and critical thinking skills within fast-paced, innovative technology environments
• Strong organizational, prioritization, time management, and project management skills, with the ability to adapt quickly to changing priorities and new applications/technologies
• Ability to work well under pressure, facilitate solutions, and meet deadlines and respond to changing priorities with ease
• Strong interpersonal, writing, verbal communication, customer service skills and collaborative mindset
• Ability to travel to all eight offices (overnight travel required