First Global Support Engineer for AI Platform
hackajob
hackajob is seeking a Support Engineer in San Francisco, responsible for helping customers with Agent OS and building the support function from scratch. This role entails engaging directly with customers to resolve technical issues, designing workflows, and contributing to product improvements. The ideal candidate enjoys debugging puzzles, has an engineering mindset, and thrives in a customer-centric environment. Flexible working hours and comprehensive benefits are provided. #J-18808-Ljbffr hackajob
- ...infrastructure layer for real-time AI — the platform that gives AI the ability... ...Role We are hiring an IT Support Engineer to own frontline IT support... ...in a fast-moving, remote-first environment Hands-on... ...work Experience supporting globally distributed teams, including...PlatformRemote workFlexible hours
$120k - $190k
About Glean: Glean is the Work AI platform that helps everyone work... ...continues to accelerate its global impact. With customers across... ...Designated Technical Support Engineer to join our rapidly expanding... ...knowledge articles Provide first response, technical troubleshooting...PlatformWork experience placementHome officeFlexible hoursShift work$90k - $115k
...Technical Support Engineer San Francisco, CA Sigma is... ...needs of an expanding global user base. As a Technical... ...using the Sigma platform. You'll work closely with... ...market teams to create a first-class experience for... ...About us: Sigma is the AI Apps and agentic...PlatformFull timeWork experience placementWork at officeFlexible hours- ...is the agent trust platform that unifies data... ...improve production AI systems. As... ...infrastructure to support them along this AI... ...Technical Support Engineers to own the end‑to‑... ...wrong — from the first Slack message to closing... ...building an inclusive global team that...Platform
$100k - $130k
...Trading is a premier global principal trading firm... ...class proprietary trading platform, enabling us to... ...is looking for a Trade Support Engineer to be the primary point... ...the Desk: Act as the first responder for all trading... ...trade data. Utilize AI tools to assist in log...PlatformWeekend work- ...Sierra, we’re creating a platform to help businesses... ...customer experiences with AI. We are primarily an... ...Google Workspace. Support Engineering at Sierra Companies use... ...We’re looking for our first Support Engineer: someone... ...growing the function globally. We have customers...PlatformFull timeFlexible hours
- ...Team The Technical Support team is responsible... ...Success, Product, Engineering and others to deliver... ...from an automation-first mindset and leverage the latest in AI to scale our... ...with the OpenAI API platform. The nature of this... ...this link. OpenAI Global Applicant Privacy Policy...PlatformWork at officeRelocation packageNight shiftWeekend work
- ...rapidly, and our Technical Support Engineering team is scaling... ...needs of an expanding global user base. As a Technical... ...using the Sigma platform. You’ll work closely with... ...market teams—to create a first-class experience for... ...experience. Sigma is the AI Apps and agentic...PlatformFull timeWork at officeFlexible hours
$96k - $140k
...successful. Premier Technical Support Engineers (PSEs) are primarily... ...on the use of the platform Develop relationships... ...onboarding Generous global benefits Intra-... ...and thoughtful people-first community where we solve... ...applications. Privacy and AI Guidelines: Any...PlatformWork at officeImmediate startWorldwide$132k - $167k
...Hybrid Department Support Compensation Base Compensation... ...orchestrate AI-powered work. Our... ...'s end-to-end platform, hundreds of companies... ...As a senior support engineer, your top priority... ...leveraging an automation-first mindset, you'll... ...agree to WRITER's Global Candidate Privacy Notice...PlatformFull timeWork at officeLocal areaFlexible hours- ...the same founders and engineers who built the... ...team backed by the global scale and trust of Salesforce... ...Do As a Production Support Engineer (LMTS), you... ...for Supply Chain platform is the most reliable AI‑powered engine in the... ...under heavy load. AI‑First Workflow: Lean into...PlatformShift work
- ...the next hyperscaler for AI agents. About the role This is our second support hire. Customers using E... ...customers and the engineering team. You’ll spend most... ...Connect, and Discord. Be the first technical responder... ...telemetry, and correlate with platform metrics to figure out...PlatformWork from home
$120k - $160k
...About Fable Security AI-driven threats and human error are today’s biggest enterprise... ...of defense. Fable is the human risk platform that directly shapes employee behavior.... ...of security. The Role As Fable’s first Support Engineer, you will own the end-to-end technical...PlatformWork experience placementFlexible hours- ...About the role The Technical Support Engineer is a customer-focused problem... ...excellence, and fluency with AI‑powered tools and workflows that... ...defects, log analysis, and first‑line engineering support for... ...low‑code/no‑code automation platforms. What you bring Bachelor’s degree...PlatformMonday to FridayWeekend work
- ...Customer Support Engineer Customer Support San Francisco Senior Full-time ID: VDT26209,... ...market.” - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise... ...intense innovation, a customer-first mentality and a team of fearless VASTronauts...PlatformFull timeWork experience placementShift workWeekend work
- ...-leading incident management platform that allows companies around... ...relentlessly put transparency first. We conduct monthly financial... ...We’re looking for a Technical Support Engineer to join our team. If you love... ...token usage and access to AI tools A fast‑moving, high‑impact...PlatformRemote workHome office3 days per week
$170k - $230k
...IT Support Engineer Seattle, WA About Anthropic Anthropic's mission... ...interpretable, and steerable AI systems. We want AI to be... ..., Android, and our core SaaS platforms (Google Workspace, Slack, GitHub... ...banking information before your first day. If you're ever unsure...PlatformWork at officeImmediate startVisa sponsorship- ...much more. Roboflow is supported by great customers and... ...the experience of one engineer contributes to the... ...ensuring optimal use of our platform, and acting as a vital... ...vision. Answer your first support request Within... ...? We want a diverse, global team with a broad range...PlatformRemote workWork from homeRelocation packageShift work
- ...Performance Engineer Opportunity At LiteLLM LiteLLM... ...engineer to help scale the platform to handle 5K RPS (... ...looking for a Technical Support Engineer to help our customers... ...product. You'll be the first line of defense for... ...You want to learn how AI is transforming...Platform
- ...customer’s adoption of AI and central to... ...are building the very first post-AGI support team. We resolve complex... ...Technical Success, Product, Engineering and others to deliver... ...to established global enterprises. About the... ...on the use of our platforms. Being among the foremost...PlatformWork at officeRelocation packageShift workWeekend work
- ...Massive reach: Our docs platform serves 100 million+... ...Partnering with engineering to investigate, resolve... ...source - because the best support ticket is one that never... ...filed again Building AI-powered agents, automations... ...engineering chops come first; this role works for a...Platform
$210k - $250k
...interpretable, and steerable AI systems. We want AI to... ...committed researchers, engineers, policy experts, and... ...We are hiring Support Engineers to serve as the... ...by name and reaches for first when they need technical... ...engineer and an internal platform team without losing either...PlatformWork at officeVisa sponsorshipFlexible hours$115k - $140k
...We Are Lightning AI is the company behind... ...an end-to-end platform for developing, training... ...developer-first software with cost... ...Lightning AI operates globally with offices in New... ...We’re looking for engineers who understand the... ...customers. You’ll support engineers training...PlatformWork at officeWork from homeMonday to FridayFlexible hours2 days per week$60k - $70k
...possible with a single, integrated platform that unifies customer... ...Solutions is seeking a Technical Support Engineer to serve as the frontline... ...response. ~ Embrace AI tools and automation opportunities... ...with Every Muscle - We first listen and seek to understand...PlatformRemote workFlexible hoursShift work- Monte Carlo is the agent trust platform that unifies data and agent... ...troubleshoot, and improve production AI systems. Founded in 2019 and... ...scale. The Role Technical Support Engineers will own the end-to-end... ...when things go wrong — from the first Slack message to closing the...Platform
$210k - $250k
...interpretable, and steerable AI systems. We want AI to... ...committed researchers, engineers, policy experts, and... ...the role We are hiring Support Engineers to serve as... ...by name and reaches for first when they need... ...engineer and an internal platform team without losing either...Platform$140k - $187k
...metrics, handling customer support workflows, building admin dashboards... ...Retool, we’re building the first enterprise AppGen platform: software that transforms... ...security and governance. AI is redefining what it means... ...adding Community Support Engineers to provide technical advice...PlatformWork at office- ...unified payments and financial platform for global businesses. Powered by our... ..., and make decisions from first principles, balancing speed... ...done” end‑to‑end. You use AI to work smarter and solve... ...Corporate IT drives our IT support, IT engineering and business engineering functions...PlatformWorldwide
$111k - $130k
...Checkr is building the data platform to power safe and fair decisions... ...of people rely on Checkr for AI verification in the moments... ...are looking for a Senior IT Support Engineer for Checkr’s San Francisco headquarters... ...completing tasks right the first time. Ideally, you have...PlatformPermanent employmentWork at officeLocal areaRemote workRelocationFlexible hours$99k - $132k
CoreWeave, the AI Hyperscaler™, acquired Weights... ...most powerful end‑to‑end platform to develop, deploy, and... ...team. What You’ll Do Support is a deep part of our culture... ...Collaborate with the engineering and product team when... ...our hubs within their first month. Teams also...PlatformPermanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to First Global Support Engineer for AI Platform. Be the first to apply!
- software technical support engineer San Francisco, CA
- support engineer San Francisco, CA
- senior support engineer San Francisco, CA
- IT network engineer San Francisco, CA
- cloud support engineer San Francisco, CA
- IT software engineer San Francisco, CA
- support escalation engineer San Francisco, CA
- l1 technical support engineer San Francisco, CA
- senior application support engineer San Francisco, CA
- customer support engineer San Francisco, CA

