Security Officer - Dispatcher (H)

The University of Miami/UHealth Department of Public Safety has an exciting opportunity for a full-time **Security Officer-Dispatcher.** **Core Job Summary:** The Security Officer-Dispatcher patrols assigned property and grounds to ensure the safety of building occupants and safeguard institutional property. Additionally, the Security Officer-Dispatcher provides assistance to individuals that are on University grounds in the event of an emergency. **Core Responsibilities:** * Notifies local police department when backup is necessary.* Inspects building, equipment, and access points.* Permits entry of allowed personnel after verifying identity.* Informs violators of policy and procedures and restrains trespassers.* Controls traffic by directing drivers.* Checks surveillance cameras periodically to identify disruptions or unlawful acts.* Submits reports of surveillance activity and unusual occurrences.* Secures all exits, doors, and windows after end of operations.* Investigates people for suspicious activity or possessions.* Adheres to University and unit-level policies and procedures and safeguards University assets. **Department Specific Functions** * Patrols hospitals, buildings, grounds and associated areas to prevent, investigate and document arson, theft, vandalism and any other criminal activity.* Monitors and responds to security, fire and environmental alarms. Assist in follow-up as necessary.* Responds to emergency calls for assistance and disasters.* Investigates unusual incidents reported by UM staff, visitors, physicians and patients.* Provides excellent customer service to patients, families, visitors and staff* Maintain a safe and secure environment.* Normal duties require extensive walking, standing, and/or running.* Responds to and resolve problems, disputes and unusual circumstances as necessary.* Handles disruptive individuals with good verbal intervention techniques. Combative individuals may require physical intervention.* Assist with traffic control as necessary.* Completes reports and incident documentation as necessary. Reports must be easy to read and accurate.* Controls evidence, valuables, and lost/found items as necessary.* Operates UM vehicles in accordance with the rules and regulations of the University of Miami.* Works in an independent atmosphere with minimal supervision and high public contact.* Completes all mandatory training programs.* Other duties as assigned. ***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.*** **CORE QUALIFICATIONS**Minimum 1 year of relevant experienceMinimum 1 year of relevant experience **Knowledge, Skills and Attitudes:** * Skill in completing assignments accurately and with attention to detail.* Ability to analyze, organize and prioritize work under pressure while meeting deadlines.* Ability to process and handle confidential information with discretion.* Ability to work evenings, nights, and weekends as necessary.* Commitment to the University’s core values.* Ability to work independently and/or in a collaborative environment.* Proficiency in computer software (i.e. Microsoft Office).* Must be punctual, dependable and flexible.* Excellent customer service skills required to handle all levels of personnel, patients, and visitors.* Must possess excellent oral and written communication skills in English.* Ability to operate a motor vehicle* Valid State of Florida driver’s license ***Any relevant education, certifications and/or work experience may be considered.***The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. #J-18808-Ljbffr University of Miami