Social Worker IV

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

The Social Worker IV provides advanced social work and case management services for patients across acute care, long-term care, behavioral health, emergency, home care, and outpatient settings. This experienced clinician manages complex cases, coordinates discharge planning, advocates for patients and families, and collaborates with interdisciplinary teams to ensure compliance with state and federal regulations while promoting safe, patient-centered care.

Key Responsibilities

• Conduct comprehensive psychosocial assessments, provide counseling, crisis intervention, and manage complex patient cases across multiple care settings.
• Coordinate discharge planning by collaborating with physicians, interdisciplinary teams, community agencies, and post-acute care providers to ensure safe transitions of care.
• Educate patients and families on advance directives, healthcare decision-making, insurance resources, financial assistance, and available community services.
• Advocate for patients by coordinating guardianship, legal proceedings, substance abuse referrals, transportation, facility transfers, and other supportive services as needed.
• Provide technical guidance to healthcare staff and social workers, ensure compliance with regulatory standards, and participate in quality improvement initiatives.
• Maintain accurate documentation, participate in interdisciplinary care planning, and perform other related duties to support high-quality patient care.

Minimum Qualifications

• Master's degree in Social Work (MSW).
• One (1) year of specialized social work experience performing complex case management; healthcare social work experience preferred.
• Demonstrated supervisory aptitude.
• Valid State of Hawaii driver's license.

Company Description

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit or

Benefits

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.